Thiago Feitosa Email and Phone Number
Thiago Feitosa work email
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Thiago Feitosa personal email
As an IT Project Manager, I have leveraged my 10+ years of experience to lead cross-functional teams, cultivate collaborative environments, and leverage emerging technologies to enhance productivity and elevate employee experiences. I have a strong track record of successful project execution, process optimization, and seamless technology integration within corporate settings. I am passionate about using my skills and expertise to create innovative and effective IT solutions that support the mission and company vision.
Smartbiz
View- Website:
- smartbizbank.com
- Employees:
- 192
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SmartbizAustin, Tx, Us
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Senior Information Technology SpecialistSmartbiz Oct 2023 - PresentSan Francisco, California, Us -
It Project ManagerWorkrise Feb 2022 - 2023Austin, Texas, Us -
Systems AdministratorWorkrise Mar 2021 - Feb 2022Austin, Texas, Us
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Senior Support EngineerWorkrise Jul 2020 - Feb 2021Austin, Texas, Us
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Information Technology Specialist LllSerenova Mar 2019 - Jun 2020Austin, Tx, Us -
Senior Desktop Support EngineerSquaretrade Sep 2015 - Dec 2018Brisbane, California, Us -
Senior Technical Support SpecialistSquaretrade Feb 2015 - Sep 2015Brisbane, California, Us
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Technical Support EngineerMeru Networks Dec 2013 - Jan 2015Sunnyvale, Ca, Us• Answers customer inquiries through email, support tickets and chat• Effectively articulates complex information to both technical and non-technical customers• Provides hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment• Identifies opportunities to increase customer satisfaction and retention• Provides customer advocacy for documentation and timely resolution of issues and for problem reproduction and escalation• Documents and reproduces customer related networking problems• Escalates more complex technical issues and bugs to ECRT and coordinates fixes with engineering department as needed• Maintains and tracks detailed records for all customer interactions • Authors Knowledge Base articles to help share the expertise with customer base and support engineers -
It TechnicianSheraton Dallas Hotel Jan 2007 - Jan 2010Dallas, Texas, Us• Provided 24/7 onsite IT technical support for 1200+ room convention hotel located in downtown Dallas• Coordinated with MIS Director to connect and maintain Internet support for large conference groups• Effectively executed Starwood Preferred Guest customer guidelines as required by hotel • Assisted Audio/Visual Agents with in-room support for hotel clients and guests• Provided additional support with phone lines, DSL modems, and wireless access points -
It TechnicianHotel Crescent Court 2007 - 2010Dallas, Texas, Us• Installed and configured Internet equipment, modems, routers, and CAT5/ wired connections to hotel specifications• Provided 24/7 onsite IT technical support for both the hotel and their convention clients• Developed new account relationships and fostered existing relationships with convention clients• Organized and managed IT support for conventions with 200+ attendees • Maximized revenue opportunities at meetings and conventions thereby increasing shared profit potential
Thiago Feitosa Skills
Thiago Feitosa Education Details
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El Centro CollegeConvergence Technology
Frequently Asked Questions about Thiago Feitosa
What company does Thiago Feitosa work for?
Thiago Feitosa works for Smartbiz
What is Thiago Feitosa's role at the current company?
Thiago Feitosa's current role is Senior Information Technology Specialist at SmartBiz.
What is Thiago Feitosa's email address?
Thiago Feitosa's email address is tf****@****ova.com
What schools did Thiago Feitosa attend?
Thiago Feitosa attended El Centro College.
What are some of Thiago Feitosa's interests?
Thiago Feitosa has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Thiago Feitosa known for?
Thiago Feitosa has skills like Voip, Ip, Tcp/ip, Switches, Lan Wan, Troubleshooting, Network Administration, Wireless, Cabling, Vpn, Routing, Call Center.
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