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Thiago Lopes is listed as Technical Enablement Manager at Datadog, a company with 2162 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at terra.com.br and a matched LinkedIn profile for Thiago Lopes.
Thiago Lopes previously worked as Senior Technical Trainer at Netskope and Services & Support Manager at Westcon Comstor Américas. Thiago Lopes holds Fia - Westcon-Comstor, Strategic Business Program (Programa Estratégico De Negócios) from Fia - Fundação Instituto De Administração.
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- Senior professional with more than 15 years of experience on the technology industry;- Specializations on business strategy and technologies such as Microsoft, Cloud, networking and security;- Working with services delivery most of the time, including support, education, managed services and professional services;- Experience on services from the business plan, through marketing, pre-sales, sales, post sales and customer satisfaction;- Strong relationship with partners and vendors;- Focus in the increase of revenue with healthy margins and passion for customer experience;- Large and medium size projects with many industries including service providers, retails and financial institutions, applying PMI best practices;- Strong problem solving and analytical thinking;- Always learning new emerging and disruptive technologies such as AI and machine learning;- Knowledge of Analytics and Predictive Analytics tools and techniques, such as Microsoft Power BI, R Language, Python Language and Machine Learning, applying these technologies in business problems;- Knowledge of Cloud Technologies such as the industries leaders Microsoft Azure and Amazon AWS;
Listed skills include Windows Server 2008, Troubleshooting, Microsoft Lync Server 2010, Microsoft Lync Server 2013, and 43 others.
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Responsibilities:- Technical Enablement Manager (TEM) for all the Datadog customers in LATAM.- Deliver Foundation Enablement Training for Datadog Customers regularly on all Datadog products and solutions in Portuguese and Spanish.- Deliver practical Workshops for customers.- Run Health Checks on customers in order to verify if they are extracting all the.
Responsible for:- Technical training delivery for customers and partners in Brazil, Latin America and Europe, in 3 languages, Portuguese, Spanish and English. - Solutions Covered: CASB, DLP, NGSWG, Threat Protection, CSPM, SSPM, RBI, ZTNA, SD-WAN, Cloud Firewall, IoT Security, DEM, Analytics, Cloud Exchange, Rest API Integration, UBEA, AI/Machine Learning.
Technical instructor with many years on the technology industry. Certified Instructor for Fortinet, Extreme Networks and Microsoft.On this period working as a technical trainer I had the pleasure to teach to students from many companies, including Financial institutions, Government, Health institutions and many channels.Able to deliver training classes in.
São Paulo E Região, Brasil
Main achievements and activities:- Data analysis using analytics tools;- Train customers and partners in using our services;- Award from Symantec for the best Support Center in LATAM;- Work close with the Services Director in order to design the services strategy based on data;- Work on the cross-selling and up-selling process for services sales;- Maximize.
São Paulo E Região, Brasil
Main achievements and activities:- Creation of Customer Support Center Unit (multivendor), in a 24x7 attendance system, ranging from the formation of the team to the practical service model;- Develop of Vendor On Boarding process having Blue Coat/Symantec as the first support center vendor;- Creation of the support center team – Support Engineers (Level.
São Paulo E Região, Brasil
Main achievements and activities:- Consultancy in the infrastructure area of Microsoft networks, servers and technologies, such as Windows Server and Microsoft Lync;- Optimization of customer´s environment with better cost benefit (ROI);- Troubleshooting Windows Server servers, networks, Lync (using diagnostic tools such as Snooper, Network Monitor.
HP Enterprise Services
Main achievements and activities:- Provide remote technical support to Microsoft's large customers in Brazil (financial sector, gas and oil agency, industry, retail and government entities);- Work in collaboration with other engineers, in order to solve problems notified by customers, with aggressive SLAs;- Creation and sending of action plans to the.
São Paulo E Região, Brasil
Main achievements and activities:- Provide remote technical support to Microsoft's large customers in Brazil (financial sector, gas and oil agency, industry, retail and government entities);- Work in collaboration with other engineers, in order to solve problems notified by customers, with aggressive SLAs;- Creation and sending of action plans to the.
Sao Paulo - Guaruja
Main achievements and activities: - Providing local and remote technical support as a Field engineer, troubleshooting Microsoft technologies (Windows Server 2003/2008 / 2008R2, Windows XP / Vista / 7, ISA Server, Office) and software from multiple vendors (Linux, VMWare and Symantec);- Microsoft training instructor (MCT), private and governmental final.
Other employees you can reach at datadoghq.com. View company contacts for 2162 employees →
Abhinav Modugula
Colleague at DatadogWashington DC-Baltimore Area, United States, United States
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SP
Santosh Paudel
Colleague at DatadogHightstown, New Jersey, United States, United States
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LC
Leandro Campos Rodrigues
Colleague at DatadogIreland, Ireland
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HS
Harel Shein
Colleague at DatadogNew York, New York, United States, United States
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JK
Jesse Korzen
Colleague at DatadogBoston, Massachusetts, United States, United States
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NJ
Naotaka Jay Hotta
Colleague at DatadogTokyo, Japan, Japan
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CC
Cameron Carling
Colleague at DatadogNew York City Metropolitan Area, United States, United States
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GR
Gabryella Racca
Colleague at DatadogGreater Boston, United States, United States
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NS
Nik Stern
Colleague at DatadogPortland, Oregon, United States, United States
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HK
Henry Kong
Colleague at DatadogQuincy, Massachusetts, United States, United States
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Quick answers generated from the profile data available on this page.
Thiago Lopes works for Datadog.
Thiago Lopes is listed as Technical Enablement Manager at Datadog.
AeroLeads has found 1 work email signal at @terra.com.br for Thiago Lopes at Datadog.
Thiago Lopes is based in São Paulo, São Paulo, Brazil while working with Datadog.
Thiago Lopes has worked for Datadog, Netskope, Westcon Comstor Américas, Cosmos Informática, Small Business, and Hp Enterprise Services.
Thiago Lopes's colleagues at Datadog include Abhinav Modugula, Santosh Paudel, Leandro Campos Rodrigues, Harel Shein, and Jesse Korzen.
You can use AeroLeads to view verified contact signals for Thiago Lopes at Datadog, including work email, phone, and LinkedIn data when available.
Thiago Lopes holds Fia - Westcon-Comstor, Strategic Business Program (Programa Estratégico De Negócios) from Fia - Fundação Instituto De Administração.
Thiago Lopes is listed with skills including Windows Server 2008, Troubleshooting, Microsoft Lync Server 2010, Microsoft Lync Server 2013, Active Directory, Microsoft Technologies, Windows Server 2003, and Hyper V.
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