Operation in the Cloud data area (AWS), focusing on supporting the migration and modernization of systems to the cloud. Primarily responsible for assisting in the planning and execution of projects, conducting analysis and optimization of cloud environments, collaborating in the resolution of technical issues, and providing support in monitoring the implementation stages.

Responsible for billing hospital accounts, including purchases of materials and provision of services. Monitoring the process of claims denials, validating the generated data to ensure the quality and security of reports sent to the health department. Additionally, assisting in the creation of new spreadsheets to help other departments optimize processes.

Receiving and analyzing tickets via the 0800 line and website, categorizing them by criticality and support level. Implementing customized solutions, managing an organized backlog, and prioritizing based on criticality, urgency, and impact.

Worked in the production and quality control area, where I was responsible for operating the packaging machine, assembling products, and conducting quality inspections. I ensured product compliance with established standards, effectively identifying and solving problems.

Control of the entry and exit of materials, including the verification of invoices, data entry into the computerized system, and organization of the inventory. Responding to material requests from council members, advisors, and other departments of the City Council. Recording the reduction in fiscal documents and entering data into the computerized system, including the date, quantity, description of the material, and the person responsible for the request.