Thiago Brandão Email & Phone Number

São Paulo, Brazil

São Paulo, Brasil

- Close B2B negotiations, creating new partnerships for retail - Onboard vendors and Scale up their operation, creating JBPs focused on acceleration and sustainable growth of the accounts- Negotiation of costs to guarantee good profitability for Amazon- Execution of projects to enhance CX for vendors- Key achivements : 30+ new B2B partnerships , GMV of R$ 8MM with avg. 35% Net Profit/Merchant )

São Paulo

Retail Business Services ( RBS ) is responsible for driving more operational efficiency to internal processes.- Implementation of multiple projects : creation of SOP's using PDCA framework, reporting SLA's and enhancing mechanisms based on customers feedback.- Onwer of TaskForces for upcoming events ( Black Friday and Primeday), planing demand for catalog defects on promotional products and delegate workload among different teams, preventing bad CX.Key achievements :-… Show more Retail Business Services ( RBS ) is responsible for driving more operational efficiency to internal processes.- Implementation of multiple projects : creation of SOP's using PDCA framework, reporting SLA's and enhancing mechanisms based on customers feedback.- Onwer of TaskForces for upcoming events ( Black Friday and Primeday), planing demand for catalog defects on promotional products and delegate workload among different teams, preventing bad CX.Key achievements :- Reduction of 75% of the cycle time in the creation of promotions through automations/RPA- 55M impressions protected by Item Data Quality fixes in products being promotioned - Reduction of R$8M in Overstock of products through promotions Show less

São Paulo, Brasil

-Creation of Risk assessment SOP to prevent Fraud in Google Play and Gift Card transactions ; -Trainer of new associates on how to perform the SOP's ;-Quality Auditor of the investigations performed by associates-Creation of Metrics of Performance across Productivity and Quality of our activities, building Dashboards on Data Studio tracking KPI's for stakeholders | Trainned associates on analytical tools (Google Sheets with advanced formulas and Data Studio), approaching practical… Show more -Creation of Risk assessment SOP to prevent Fraud in Google Play and Gift Card transactions ; -Trainer of new associates on how to perform the SOP's ;-Quality Auditor of the investigations performed by associates-Creation of Metrics of Performance across Productivity and Quality of our activities, building Dashboards on Data Studio tracking KPI's for stakeholders | Trainned associates on analytical tools (Google Sheets with advanced formulas and Data Studio), approaching practical problems, leveraging data to get insights and to define metrics and KPI's. Show less

Rio De Janeiro, Brasil

Report and present product KPI's for C-levels ( Revenue, Margin, Unique customers Growth Rate, Retention, CAC ,Lifetime value) and support different BU's with analysis as per following demands :- Accountabily : Project to structure Receivables Settlement and Bank reconciliation processes- Operations : Track logistic costs of POS by cost center- Normative analysis : Monitoring Distribuction of Quotes in FIDC that supported anticipation of receivables, in order to be compliant… Show more Report and present product KPI's for C-levels ( Revenue, Margin, Unique customers Growth Rate, Retention, CAC ,Lifetime value) and support different BU's with analysis as per following demands :- Accountabily : Project to structure Receivables Settlement and Bank reconciliation processes- Operations : Track logistic costs of POS by cost center- Normative analysis : Monitoring Distribuction of Quotes in FIDC that supported anticipation of receivables, in order to be compliant with CVM Show less

Rio De Janeiro

Different Business functions in Credit Right Fund Investment ( Revenue anticipation operation ) Compliance : Analyse the credit anticipation requests across individuals and legal entities through Risk assessmentsRisk Management : Performed normative and financial analysis reporting to the Operations Director ( Cotes distribution, liquidity and profitability). I created a mechanism to track which customers were offending our liquidity ( delaying payment / not paying for the… Show more Different Business functions in Credit Right Fund Investment ( Revenue anticipation operation ) Compliance : Analyse the credit anticipation requests across individuals and legal entities through Risk assessmentsRisk Management : Performed normative and financial analysis reporting to the Operations Director ( Cotes distribution, liquidity and profitability). I created a mechanism to track which customers were offending our liquidity ( delaying payment / not paying for the revenue anticipated ), sharing it with Commercial desk in order to block new requests. Show less

Rio De Janeiro E Região, Brasil

Responsible to help the Owners of the Startup to manage financial operations - Management of Cashflow : Payments and Invoicing execution- Software implementation : For Cost's & Expenses, implemented NIBO to make bank reconciliation easy with Low Cost and great impact for the business. This was the beginning of P&L tracking with full costs and expenses incorporation. - Analyze Sales Funnel with Commercial Agents to provide forecasts of receipt , identifying opportunities of… Show more Responsible to help the Owners of the Startup to manage financial operations - Management of Cashflow : Payments and Invoicing execution- Software implementation : For Cost's & Expenses, implemented NIBO to make bank reconciliation easy with Low Cost and great impact for the business. This was the beginning of P&L tracking with full costs and expenses incorporation. - Analyze Sales Funnel with Commercial Agents to provide forecasts of receipt , identifying opportunities of investment or requirements to de-capitalize assets- Relationship with Bank and Investment Broker ( Fee's negotiation & Investment execution accordingly with the owners risk profile )- P&L report presented to the full company ( by that time, we were ~ 20 ) Show less