Thiago Dantas Lima Email & Phone Number

Budget Definition & Execution: Led the financial planning and execution for LATAM Infrastructure operations.Managed IT Infrastructure across LATAM, coordinating with global teams to ensure alignment.NOC Implementation: Established and led the implementation of the Network Operations Center (NOC) for LATAM.Network & Telecom Modernization: Spearheaded the.

São Paulo, Brasil

As an experienced IT professional, I manage IT infrastructure operations and projects, ensuring optimal service delivery, scope adherence, and KPI achievement. Additionally, I have been responsible for establishing the Cybersecurity division, ensuring its effective operation to enhance the security of our digital environment.Key Responsibilities:Lead and.

São Paulo, Brasil

As a dedicated IT professional, I am responsible for supporting and training infrastructure and database operational teams, executing highly complex projects, and presenting proposals to the IT head for contract renewals and new technology operations.Key Responsibilities:Evaluate and identify technological solutions, manage supplier contracts, and oversee.

São Paulo, Brasil

As an accomplished IT professional, I specialize in managing complex IT infrastructure and database operations, ensuring seamless integration and efficiency.Key Responsibilities:Led the migration of 40 workloads from a local data center to a private cloud, collaborating with partners to define business migration strategies.Administered accounts, spam.

São Paulo, Brasil

Experienced IT professional with a robust background in providing comprehensive support to internal, external, and VIP clientele through both remote and onsite channels. Proficient in managing a wide array of IT infrastructure and systems, including asset management, Active Directory administration encompassing user management and Group Policy Objects.

São Paulo, Brasil

• Responsible for providing level I and II support to users, answering technical calls, suggesting solutions remotely and/or in person, installing and updating software.
• Expertise in performing hardware and software maintenance, providing assistance in managing the internal computer network, in addition to managing mobile and fixed telephony resources.
• Strategic link contingency planning to ensure high availability of employee activities, server migration management and backups.

São Paulo, Brasil

• Provision of support for 200 users in loco and remotely, opening and closing of internal and external calls for SLA management in services performed at the headquarters and third parties.
• Troubleshooting and support for problems in applications and operating systems, maintenance of desktops and notebooks, as well as administration of systems, servers and printers.
• Responsible for the point-to-point network, frame relay, MPLS and fiber optics, Cisco Catalyst switches, firewall, Cisco access point and AD, DHCP, DNS, Hyper V servers, among others.

São Paulo, Brasil

• Responsible for the operation and maintenance of computers, laptops and printers, support for students in the IT area, helpdesk, network administration and installation of software and websites.
• Expertise in monitoring the functioning of systems and machines (micros) in processing, solving irregularities that occurred during the operation.