Leading the AWS Professional Services Applications & DevOps team for Brazil, delivering Cloud transformation projects (migration, modernization & digital transformation) for enterprise customers in Brazil, including our major Banks, Telecom, Healthcare and Oil & Gas companies.The team is formed by Cloud Application Architects, Mainframe Modernization Architects, Cloud Database Consultants and Front End Developers.In July/2020, started to lead the Applications & DevOps teams for Latin America (Brasil, Argentina, Chile, Peru, Colombia and Mexico).

Lead and manage the Oracle Advance Customer Services team for Applications & Cloud, acting as technical leader for strategic customers and working with the sales team to guarantee a consistent business growth of the area.The team is formed by Oracle Applications experts and solution architects, delivering complex projects across Latin America region – mission critical support, Q&A deep dives, architecture reviews, upgrades and migrations – driving Oracle Apps Unlimited strategy for Siebel CRM, Hyperion, Oracle eBusiness Suite and Peoplesoft, with innovative Cloud migrations for IaaS, PaaS and SaaS models.

Working as a Senior TAM managing strategic clients, my main goal is to assure that customers obtain the optimal results of their investment in Oracle CRM and Analytics applications. This role requires technical and management skills, strong relationship building ability and deep strategic business orientation.

Acting as Solutions Architect, Business Analyst and Team Leader, I was responsible for the Siebel CRM implementation Call Center and Marketing applications at Petroleo Ipiranga and Santos Brasil.

Project MVNO Vodafone PortugalLocation: Lisbon- PortugalSolutions Architect and Business Analyst in the new Siebel Order Management implementation, designed to support the MVNOs (Mobile Virtual Network Operators) customers.Project SFA Multination Corporate - Vodafone GlobalLocation: Vodafone Headquarter - Newbury - EnglandCRM advisor responsible for gather functional requirements and build the development strategy for the SFA platform in the Vodafone Global Multinational Corporate division.Project Vodafone Egypt Call CenterLocation: Cairo - EgyptTeam Leader and Business Analyst in the Siebel Call Center implementation in Vodafone Egypt.Project Mobily Telecom StartupLocation: Riyadh - Saudi ArabiaSolutions Architect responsible for the integration between Siebel and Portal (billing platform).

Project Vivo Online - VivoProject manager responsible for the integration between Siebel and Billing applications.Project SFA - CredicardTeam Leader for the Siebel integration, also acting as Business Analyst and Developer.Project Marketing - VivoBusiness Analyst and Developer, responsible for integrating the Siebel application with the Marketing DataMart to support the Vivo campaigns model.