Product Owner responsible for the Onboard stack at IBM, managing the new hire experience from offer acceptance to first days at work. Along this journey we have many different systems and platforms to connect and integrate seamless. From connecting to co-workers and managers, to interacting with recruitment and onboarding teams for questions and guidance; from completing online paperwork and learning, to choosing email ID, workstation model, badge picture, we have a group of software to manage… Show more Product Owner responsible for the Onboard stack at IBM, managing the new hire experience from offer acceptance to first days at work. Along this journey we have many different systems and platforms to connect and integrate seamless. From connecting to co-workers and managers, to interacting with recruitment and onboarding teams for questions and guidance; from completing online paperwork and learning, to choosing email ID, workstation model, badge picture, we have a group of software to manage and create the vision for.I work to create the bridge between our business and technical teams, writing and prioritizing stories, capturing the needs and translating into requirements for designers and developers across the world and teams.Along the last 10 years working in HR, focused in the new hire experience, I have became the voice of the clients, acting actively to create the best ways to solve old and new problems. I have worked with many different tools, from NetMedia, Workday, IBM Talent Suite (former Kenexa, now Infinite Talent Suite), SAP, and also IBM technology (like Watson Assistant, YourLearning, IT Provisioning tool and many other). Show less

The IT Provisioning is a tool developed with IBM Cloud, created to organize the flow of new hire provisioning items, such as the IBM internal record, intranet and email IDs, workstation, security badge, travel arrangements, orientation classes. Along the years we have been transforming the provisioning process, to deliver a great experience for new hires, working closely to the business to transform their vision into requirements and simpler processes.I am responsible for communicating… Show more The IT Provisioning is a tool developed with IBM Cloud, created to organize the flow of new hire provisioning items, such as the IBM internal record, intranet and email IDs, workstation, security badge, travel arrangements, orientation classes. Along the years we have been transforming the provisioning process, to deliver a great experience for new hires, working closely to the business to transform their vision into requirements and simpler processes.I am responsible for communicating with stakeholders across multiple teams, making sure that the goals are aligned with business objectives, constantly capturing feedback about the value added and evaluating product progress. I work actively to create and refine backlog items and prioritize them, creating detailed stories with users, business managers and executives and the development teams. With an extensive knowledge about different tools, hand offs, steps and control points of the Onboarding process, I act as the voice of the client, anticipating client needs and creating new features to automate manual steps, reduce errors and provide a simple but delightful process to new hires to select their computers, IDs, and badge pictures. Make sure everything is ready on day-one! Show less

Along the last 3 years IBM is implementing Workday modules to support the HR teams with simpler and unified software. I worked as a Business Analyst supporting the Recruitment and Onboarding processes, that is key to other areas as Compensation, Time, Benefits, Payroll, and other downstream systems. The Kenexa-Workday Connector was developed to automate the hiring process, with a simple push from IBM application tracking system to Workday HRMS.I had an active participation on this… Show more Along the last 3 years IBM is implementing Workday modules to support the HR teams with simpler and unified software. I worked as a Business Analyst supporting the Recruitment and Onboarding processes, that is key to other areas as Compensation, Time, Benefits, Payroll, and other downstream systems. The Kenexa-Workday Connector was developed to automate the hiring process, with a simple push from IBM application tracking system to Workday HRMS.I had an active participation on this multi-phase project: leading the Discovery, Requirements Capture and Design phases; coordinating the Recruitment and Onboard and Workday Release teams to automate the hiring process between IBM Kenexa Talent Acquisition Suite and Workday HRMS module; managing stakeholders expectations and communicating with user groups and developers/consultants.Worked actively to capture and translate business requirements into technical stories, and participated in multiple decisions about the recruitment and onboard processes, aiming to simplify data capturing and paperwork completed by new hires.Acted on change management areas, to train and prepare the teams for the new software and processes, producing material and knowledge along critical transition and cut off periods. Also organized test sprints, to captured feedback and make corrections and improvements. Show less

Responsible for leading globally the Kenexa Smarter Workforce implementation within IBM, focused on the Onboard process transformation. My main task was to organize the work with 9 countries, with different processes and policies, gathering user requirements to transpose current onboarding processes to the new tool, incorporating additions, changes and functionalities from the new system. Along the project we designed multiple flows for these different countries, using the… Show more Responsible for leading globally the Kenexa Smarter Workforce implementation within IBM, focused on the Onboard process transformation. My main task was to organize the work with 9 countries, with different processes and policies, gathering user requirements to transpose current onboarding processes to the new tool, incorporating additions, changes and functionalities from the new system. Along the project we designed multiple flows for these different countries, using the system to present prescriptive content and tasks according to new hire selections and employment conditions/type. After the new tool implementation, paperwork that used to be mailed/emailed can be completed online, with e-signature enabled for some countries, in a cloud and centralized environment, consolidating communications and instructional messages.This role requires strict project timeline management, as many HR parts and groups were engaged with the transformation. Many tasks need to be discussed with multiple groups and consensus found. Also, compliance and employment regulatory requirements that are so different across the globe brought different types of challenge along the way.IBM's global roll-out of Kenexa's BrassRing and Onboard tools is the largest of its kind to date. To be part of the core team and be in all the discussion around the new tools and processes was a highlight of my learning journey at IBM.Also acted as a trainer for the IBM Talent Suite implementation, teaching the Brazil recruitment team on the new IBM Kenexa's BrassRing and Onboard on cloud tools. Show less

I am part of the New Employee Experience team, working with the Recruitment and Onboarding organization. My mission is to deliver an unique experience to our new employees through social tools and collaboration. I manage an online community, Soon 2 B Blue, based in the IBM Connections software, where the pre-hires can: find information about our values and practices, get in touch with our history, discover what IBM is doing for the future and also attend to live events especially created to… Show more I am part of the New Employee Experience team, working with the Recruitment and Onboarding organization. My mission is to deliver an unique experience to our new employees through social tools and collaboration. I manage an online community, Soon 2 B Blue, based in the IBM Connections software, where the pre-hires can: find information about our values and practices, get in touch with our history, discover what IBM is doing for the future and also attend to live events especially created to help them to succeed at IBM. Besides all the learning opportunities, the community also offers the opportunity to people to connect and meet new colleagues before joining. Show less

Responsible for leading teams up to 30 professionals in the IBM Integrated Supply Chain, always working with fulfillment processes, on contract management and billing areas, for the IBM Services organization. Working with US operation along these years, for different lines of business, I was focused on managing daily relationship with the supported brands, and also on lead the teams to achieve business goals and Service Level Agreements targets, always aligned with business controls and audit… Show more Responsible for leading teams up to 30 professionals in the IBM Integrated Supply Chain, always working with fulfillment processes, on contract management and billing areas, for the IBM Services organization. Working with US operation along these years, for different lines of business, I was focused on managing daily relationship with the supported brands, and also on lead the teams to achieve business goals and Service Level Agreements targets, always aligned with business controls and audit guidelines. I also had people manager responsibilities, all directed to develop team members, by providing coaching and mentoring on areas needed, and creating a good climate that could stimulate productivity and engagement. Show less

Working in different locations in Campinas, was responsible by managing the store operation, including: sales targets; customer services and Service Level Agreements goals; inventory control; team hiring and development; store maintenance.