Analista De Atendimento Ao Cliente
Current
Apr 2024 - Present
AeroLeads people directory · profile
Thiago Raivel Email & Phone Number
Customer Care | 6+ Years Experience | IT Industry | Heathcare Centers| Spanish - Portuguese - English
at
Workanova
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Care | 6+ Years Experience | IT Industry | Heathcare Centers| Spanish - Portuguese - English
Location
Curitiba, Paraná, Brazil
Company size
Who is Thiago Raivel? Overview
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Quick answer
Thiago Raivel is listed as Customer Care | 6+ Years Experience | IT Industry | Heathcare Centers| Spanish - Portuguese - English at Workanova, a with 12 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Thiago Raivel.
Thiago Raivel previously worked as Analista de atendimento ao cliente at Workanova and Analista de Service Desk Trilingue at Hcltech. Thiago Raivel holds Computer Maintenance Technician, Computer And Information Sciences And Support Services from Npi Informática.
Company email context
Email format at Workanova
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Workanova
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Profile bio
About Thiago Raivel
Focused on Customer care in person and remotely. 6+ years of experience in IT industry and healthcare centers. Fluent in Portuguese and Spanish, advanced level of English. Mainly oriented to reach metrics and obtain positive results both in the organizational and personal scope.
Listed skills include Espanhol, Microsoft Office, Atendimento Ao Cliente, Sistemas Operacionais, and 8 others.
Current workplace
Thiago Raivel's current company
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Workanova
8 roles
Thiago Raivel work experience
A career timeline built from the work history available for this profile.
Analista De Service Desk Trilingue
Mar 2023 - Apr 2024
Support Agent
Atendimento de clientes via e-mail, chat e telefone;Onboarding para transição de software Versum - BooksyContato com clientes para auxiliá-los na implementação do software;Criação de guias e realização de webinars mostrando as melhores formas de utilização do novo software;
Dec 2020 - Sep 2021
Customer Happiness Agent
Answering customer enquiries via email and phone;Reaching out to customers to increase their satisfaction with the system;Contacting clients to help them implement the software;Creating guides and running webinars showing the best ways of using the software;Getting acquainted with the early version of new features and providing feedback to the software developers.
Jun 2019 - Sep 2021
Team Lead - Customer Service
I reached the position of team leader of the night shift, serving as mediator to communicate questions related to the area with coordinators, I also requested authorization to health insurances, and other functions.
Nov 2017 - Jun 2019
Customer Service Agent
As a Customer Service Agent I was responsible for providing phone and web support to customers from Latin America, Portugal and Spain with both technical and non-technical requests for "Sun" products and redirect them to the different team of engineers. I assisted customers with non-technical issues related to the support portal (My Oracle Support), access and new users registration. Also I monitored automated requests and assisted dispatch and installation areas for new products acquisition. I was part of the leading team in customer reviews for 5 years and I won the Service Award in 2016.
Jun 2011 - Jun 2017
Supervisor
Estadio Español De Las Condes
Customer service, activities organizer and shift supervisor. I was responsible to delegating the daily tasks to the parking sector. I worked in administrative functions related to members and finance operations.
Apr 2010 - Mar 2011
Controlador De Maquinas
Whiskeria Mar Do Forte
Customer reception and customer for a casino. I Performed administrative activities, preparation and payment of prizes.
Jan 2007 - Jun 2008
Team & coworkers
Colleagues at Workanova
Other employees you can reach at workanova.com. View company contacts for 12 employees →
PC
Patrick Conceição
Colleague at WorkanovaFranco Da Rocha, São Paulo, Brazil
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TM
Tijana Mladenovic
Colleague at WorkanovaBelgrade, Serbia
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MJ
Milica Jovanović
Colleague at WorkanovaSerbia
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AT
Azra Tutic
Colleague at WorkanovaNovi Pazar, Centralna Srbija, Serbia
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DJ
Danijel Janic
Colleague at WorkanovaBelgrade, Serbia
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SM
Stefan Marjanović
Colleague at WorkanovaBelgrade, Serbia
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MD
Marija Damnjanović
Colleague at WorkanovaBelgrade, Serbia
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AG
Alaa Gharsa
Colleague at WorkanovaBelgrade, Serbia
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LM
Lazar Milovac
Colleague at WorkanovaBelgrade, Serbia
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AJ
Aleksandra Jovanovic
Colleague at WorkanovaBelgrade, Serbia
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Patrick Conceição
Colleague at WorkanovaFranco Da Rocha, São Paulo, Brazil
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TM
Tijana Mladenovic
Colleague at WorkanovaBelgrade, Serbia
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MJ
Milica Jovanović
Colleague at WorkanovaSerbia
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AT
Azra Tutic
Colleague at WorkanovaNovi Pazar, Centralna Srbija, Serbia
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DJ
Danijel Janic
Colleague at WorkanovaBelgrade, Serbia
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SM
Stefan Marjanović
Colleague at WorkanovaBelgrade, Serbia
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MD
Marija Damnjanović
Colleague at WorkanovaBelgrade, Serbia
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AG
Alaa Gharsa
Colleague at WorkanovaBelgrade, Serbia
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LM
Lazar Milovac
Colleague at WorkanovaBelgrade, Serbia
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AJ
Aleksandra Jovanovic
Colleague at WorkanovaBelgrade, Serbia
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3 education records
Thiago Raivel education
Computer Maintenance Technician, Computer And Information Sciences And Support Services
Npi Informática
High School/Secondary Diplomas And Certificates
C.E. Missao De Sao Pedro
Business Administration, Management And Operations
Instituto Superior De Ciencias Y Artes De La Comunicación
FAQ
Frequently asked questions about Thiago Raivel
Quick answers generated from the profile data available on this page.
What company does Thiago Raivel work for?
Thiago Raivel works for Workanova.
What is Thiago Raivel's role at Workanova?
Thiago Raivel is listed as Customer Care | 6+ Years Experience | IT Industry | Heathcare Centers| Spanish - Portuguese - English at Workanova.
Where is Thiago Raivel based?
Thiago Raivel is based in Curitiba, Paraná, Brazil while working with Workanova.
What companies has Thiago Raivel worked for?
Thiago Raivel has worked for Workanova, Hcltech, Booksy, Versum.Com, and Centro Da Imagem Diagnósticos.
Who are Thiago Raivel's colleagues at Workanova?
Thiago Raivel's colleagues at Workanova include Patrick Conceição, Tijana Mladenovic, Milica Jovanović, Azra Tutic, and Danijel Janic.
How can I contact Thiago Raivel?
You can use AeroLeads to view verified contact signals for Thiago Raivel at Workanova, including work email, phone, and LinkedIn data when available.
What schools did Thiago Raivel attend?
Thiago Raivel holds Computer Maintenance Technician, Computer And Information Sciences And Support Services from Npi Informática.
What skills is Thiago Raivel known for?
Thiago Raivel is listed with skills including Espanhol, Microsoft Office, Atendimento Ao Cliente, Sistemas Operacionais, Adobe After Effects, Adobe Photoshop, Marketing Digital, and Microsoft Word.
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