Thi Anna Ly Email & Phone Number

Grasmere, NSW, AU

Australia

Provided exceptional customer service and support to internal and external customers.Assisted with event space setup, coordination, and catering.Responded to email, phone, and ticket enquiries promptly and professionally.Collaborated with facilities team to ensure maintenance and upkeep of workplace floor

I provide exceptional customer service to both internal and external customers of Department of Planning and Environment.I am responsible for the upkeep and appearance of my allocated workplace floorI liaise with the facilities team to log and follow up on maintenance repairsI reset meeting rooms and event spaces after team use and ensure technology is.

I provide administrative support to staff and upper management.I am responsible for liaising with clients and providing daily rosters I maintain staff data records and ensure it is up to dateI assist with staff scheduling on deputy I provide assistance with recruitment process

Westpac HQ

I provide my assistance and skills to employees of WESTPAC with set-up of mobile phone work applications for new starters. I am responsible for five floors of the building ensuring all IT equipment, meeting rooms, kitchen facilities are all working to spec to be utilised by teams located on these floors. I investigate and report any faults that have.

Hoxton Park

I performed three different roles in the team during my tenure, E-commerce,Spare parts and Return Authority Co-ordinatorI completed onboard training for newly joined team membersI answered all inbound email enquiries from our client, state wide depots and external partners within a 24hour timeframeI answered and resolved all inbound phone enquiries from.

Sydney Olympic Park

Retail Claims AdministratorI completed on boarding of new team membersI printed and sorted all daily inbound retailer claims for credit processingI submitted claims into system for credit approvalI monitored, delegated and replied to all inbound emails within 24 hour timeframeI communicated with relevant departments to ensure credit approvals were.

Front Desk Agent I demonstrated five-star service to all hotel guests during both check-in and check-out processI provided my assistance to fellow team members when needed to help resolve issuesMy administration skills and services were utilised to help Casino VIP department with all enquiries and tasks requestedI raised tickets for maintenance issues.

I completed check-in process for passengers on booked flightsI aided all special services passengers from checkin to boarding of flightI supervised unaccompanied minors and assisted with safe transportation on to the aircraftI completed passenger boarding processI completed operations process providing flight crew with all flight detail informationI.