Responsible for making every effort to achieve the objectives established with the owner and the hotel management company. Develop and implement new sales tactics, pricing strategy and sharing his vision within the team in order to exceed the expected results. Close collaboration with the Revenue Director, the Room Division Director, Food & Beverage Director and the General Manager.As part of the hotel’s executive committee, I participate in the development and supervision of sales, marketing and revenue management strategies while maintining a close cost control. The main objective is to maximize and optimize the financial and qualitative performance of the Hotel. Leadership, team management and employee development are also key and central in the team strategy. Fairmont Grand Hotel Geneva, is the largest 5* Hotel in Switzerland with one of the largest meeting and conference capacity. Considered as a city resorts with 412 Rooms & Suites, the Hotel is also home to three exclusive gourmet restaurants, a cosy Lounge, a trendy Bar, and seasonal concepts. Abundant event and meeting spaces, upscale shops and boutiques, an elite Valmont spa and fitness center, and private indoor heated swimming pool.

Teaching Client relationship in the luxury industry and Managing the sales force in the luxury industry

412 Rooms & Suites, 6 F&B Outlets, 13 Meetings rooms, Auditorium up to 1300 people, Spa Valmont and shopping gallery. Overlooking Sales, Groups & Events, Outside Catering, Marketing, Communication, Public Relation and E-commerce.

Assisting Front Office Director in his daily tasks:- In charge of Front Office operations and training.- Analysis and contribution to PNL reports.- Establishment of Front Office Budget.- Involved and contributing to hotel Profits and reputation.- Attending VIP guests special demands and reservations.- Involved in innovation projects in the hotel and reception to offer better services to guests and employee work. - Supervising and maintaining a high quality of service and insuring company standards are applied.

In charge of reception operations and training. Analysis of PNL reports.Involved and contributing of hotel Profits and reputation.Attending VIP guests special demands. Involved in inovation project in the hotel and reception to offer better services to guests and employee work. Supervising a high quality of service and insuring company standards are well applied.

Taking care of different tasks,positions and in charge of diferents projects in:• Reception• Cashier• Night Audit• Reservations• Floor supervisor • ConciergeInvolved in green projects and developments and in the innovation commitee.

Co-managing luxury rooms and villa rental on Isla Viveros in Las Perlas archipelago in Panama. Ensuring the profitability of the business, very much involved in high end luxury services delivered to guests.

worked as an Account Payable clerk, Income Audit clerk andGeneral CashierMade an audit of payrollAnalysis of assistant financial controller reports

In charge of the lounge at the club level as a butlerTaking care of the executive level receptionGuest Service Executive, checked the room for VIP, floor butlerwelcome and check-in VIP

Clean rooms and some public areaRefill stations for housekeeper

In charge of the welcoming and departure of the guestIntermediate between golf employee and guest