- Manager > 80 collaborateurs: Recrutement, formation continue, développement, évaluation - Analyser les indicateurs économiques, mettre en place et suivre un plan d’actions objectivé - Assurer l’interface entre mes 4 supermarchés et la direction de l’entreprise - Garantir la mise en œuvre du concept commercial de l’enseigne- Piloter et coordonner la gestion opérationnelle et humaine des points de vente

🚀 Mission: Guarantor of the human and economic performance of my site, my role was to take, in complete autonomy, all the decisions aimed at identifying, mobilizing and developing everyone's talents and anchoring the store in its local environment👥 Team management: - Recruitment, animation and training of 7 teammates (Permanent position) including 2 executives and 15 teammates (Short-term contracts) 📒 Coaching: - Business development trainer (2 training courses provided // 10 trainees managers) - On-site safety manager and facilitator: Intrusion, malicious intent, accidentology and mandatory training (PPE, SST, electrical clearances) 💡 Business development: - Definition of a 3-year vision and writing of a local business policy - Steering the economic activity of a universe (customer flows, peak activity) and its operating account (turnover, prog. turnover, margin, stock, personnel costs, RBE) 📈 KPI: 2 evolving employees / turnover 2021: €3,825,000 (+5% vs Trajectory revenue /+14.5% vs N-1 revenue)

🚀 Mission: At a time when the customer experience is vital to commerce and when physical stores are real living spaces, customer satisfaction is a major issue on site and beyond. As such, the customer experience must be differentiating, personalized and enhanced. Handling customer objections and irritants, availability, setting up workshops and events, setting up the store and developing the service offer are all attributes that were mine in this position.👥 Team Management:- Recruitment, training and management of a 12 co-workers team (out of season) and of a 30 co-workers team (peak season)💡 Business Development:- Definition of a 3 years vision and settlement of a service strategy / plan- Department steering (Customers flow, peak in activity, staff costs, gross farm profit)📈 KPI: Customer satisfaction rate: 94% / Services turnover: 906 000€ (+32% vs 2018)

🚀Mission: In its contribution to making sport accessible to the many, Vital Sport has established itself at Decathlon as a must for the start of the school. For more than 25 years now, this event allows on a weekend of September, the free discovery and on the same site of more than 40 sports. Aimed at the youngest and the not so young, I had the chance to carry out the 2019 edition for the Perpignan store.- Project management: planning, costs, logistics- Management of a 2 trainees working on the project- Coordination of all stakeholders to maintain the event financial viability (clubs, suppliers, public authorities, sponsors)-Creation of a communication plan (media, social networks, intern, video)- Operationnal set up on site📈 KPI: 12 000 visitors / Visitor satisfaction rate: 95% / Club satisfaction rate: 92%

🚀 Mission: True business manager of my department within the store and guarantor of my operating account, my role consisted in the development of my teams and the conquest of profitable and sustainable market shares. 👥 Team Management:-Recruitment, training and management of a 4 co-workers team💡 Business Development:- Targeting new market and opportunities and and settlement of a commercial plan- Settlement of new partnership (clubs, campings, ...)- Stock management and implementation of commercial operations (sales, black friday, sport calendar)- Department and operating statement management: Turnover, Staff costs, productivity, gross farm profit)

🚀 Mission: Energizer is the world leader in batteries and portable lighting. Two distinct distribution channels ensure the presence of the brand: the GMS network and the professional network (key accounts, suppliers, watchmakers, tobacconists). It is on this B2B network that my actions and missions have focused- Creation of an e-learning programm and a serious game for the sales force (400 peoples)- Participation in the annual marketing plan- Reworking of the lighting range- Creation of marketing and commercialmediums: catalogs, banners, stickers, videos- Commercial support on showromms and B2B conventions (Lyreco, Rexel, Manutan ...)

🚀 Mission: IMG Consulting is an agency specialized in sports, entertainment and fashion. Around these 3 major fields of activity: Licensing, law (image, media) and events, I accompanied IBM's marketing deployment at the Roland-Garros tournament during the 2015 edition.-Coordination of the hospitality program on-site/off-site (1 400 peoples)-Strategic planning (agencies, suppliers, french tennis federation, …)

🚀 Mission: Amaury Sport Organization is a company that creates, markets and distributes international sporting events. Among which the Tour de France, the Dakar or the Paris Marathon. It is mainly around these last two that my scope of intervention took shape.-Implementation and analysis of quantitative and qualitative studies (Medias, out of media, audience measurement, social networks, satisfaction, …)-Innovation tracking, business intelligence and benchmarking