Thibaut Andrea Email & Phone Number

Marseille, Provence-Alpes-Côte D’Azur, France

In my current role as a Technical Leader for VMWARE and working as a freelancer, I spearhead initiatives aimed at enhancing and optimizing the virtual infrastructure spanning across 6 datacenters. My role is pivotal in driving cost efficiency, infrastructure optimization, and strategic migration projects, leveraging my expertise in VMWARE environments.Technical Responsibilities:Virtual Infrastructure Management: Direct oversight of virtual infrastructure domain projects, ensuring robust performance and scalability across 6 datacenters.Right Sizing Project Leadership: Championed the Right Sizing project, a critical milestone for client cloud migration strategy, ensuring optimal resource allocation and performance.Cost Reduction Solutions: Developed and implemented innovative solutions aimed at reducing infrastructure costs, significantly impacting the bottom line.Process Optimization: Defined and continually updated processes to enhance infrastructure efficiency and cost-effectiveness, aligning with organizational goals.POC for VROPS Advanced: Led the Proof of Concept for VROPS Advanced, demonstrating the tool’s potential in optimizing VMWARE operations and infrastructure management.Operational Leadership:Cross-Regional Team Collaboration: Actively collaborated with the Level 3 Core Infrastructure team based in France and the Netherlands, fostering a culture of knowledge sharing and innovation across borders.

My responsibilities spanned both deep technical leadership and operational management, with a focus on ensuring the seamless integration and robust performance of critical infrastructure domains.Technical Responsibilities:Project Management: Directed infrastructure domain projects, ensuring alignment with business objectives and seamless execution in production environments.Technical Expertise: Served as the technical operational lead across various domains, including Windows, VMware, Linux, AIX, Storage, DBA, and Backup, guiding the team through complex challenges and integrations.Project Monitoring: Oversaw the monitoring and supervision of projects and infrastructure integrations, ensuring timely and efficient delivery.RFS Participation: Contributed to the drafting and implementation of the Request for Service (Project Sales Contract), defining project scopes and deliverables.Strategy Implementation: Developed and implemented a cross-domain project deployment strategy, addressing network and proxy configurations to enhance connectivity and security.Operational Leadership:Team Supervision: Managed an expert infrastructure team of 15 level 3 specialists, Technical Releases: Monitored and supervised monthly technical release operations and Disaster Recovery Plan (DRP) exercises, ensuring organizational resilience.Recruitment and Contractor Engagement: Recruited expert consultants and maintained engagement with contractor companies, bolstering team capabilities and ensuring quality service delivery.Daily Operations: Established daily meetings and activity reporting mechanisms to enhance communication, track progress, and address issues proactively.Resource and Financial Monitoring: Oversaw the monitoring of resources and financial indicators, ensuring project viability and alignment with budgetary constraints.

Marseille, Provence-Alpes-Côte D’Azur, France

In my capacity as Infrastructure Technical Leader at IBM, I was tasked with steering the technical direction and operational efficiency of the infrastructure domain. This role required a balanced mix of deep technical expertise and leadership capabilities, ensuring the robustness and reliability of IT operations. My tenure was marked by significant achievements in system optimization, incident management, and team leadership.Technical Achievements:Automation Excellence: Championed the automation of repetitive tasks using Shell and PowerShell, significantly improving operational efficiency and accuracy.Proactive Monitoring: Developed and implemented comprehensive monitoring strategies using tools like ELK and Dynatrace OneAgent, enhancing system observability and preemptive problem detection.Incident Management: Excelled in Level 3 incident analysis and resolution, applying advanced troubleshooting skills in .NET, JAVA, infrastructure, and networking to mitigate and resolve complex issues swiftly.Documentation Standards: Oversaw the meticulous proofreading and validation of operating documents, ensuring all procedures were up-to-date, clear, and accurate.Technology Mastery: Advanced my expertise in Docker and Kubernetes, enabling the seamless deployment and management of containerized applications and services.Emergency Response: Managed on-call and High-Necessity Operations (HNO), ensuring rapid response to critical system issues outside of regular business hours.Operational Leadership:Cross-functional Coordination: Led the technical coordination of production teams across infrastructure, networks, database administration (DBA), and applications, fostering a collaborative and efficient operational environment.Crisis Management: Acted as the operational lead during crises and major incidents, orchestrating effective response strategies and ensuring minimal impact on services and operations.

Marseille, Provence-Alpes-Côte D’Azur, France

In my role as Technical Leader in Web and Finance at IBM for CMA-CGM, I led technical and operational initiatives to drive operations in web and finance domains.Technical Contributions:Automation and Scripting: Implemented task automation using Shell and PowerShell scripts, enhancing operational efficiency.Monitoring Systems: Designed and deployed monitoring solutions to proactively manage system health and performance.Incident Management: Led Level 3 incident analysis and resolution, utilizing advanced troubleshooting techniques in .NET, JAVA, infrastructure, and network domains.Technology Adoption: Engaged in Early Feedback Cycles (EFC) for ELK stack and Dynatrace OneAgent, enriching monitoring capabilities.Documentation: Oversaw the proofreading and validation of operating documents, ensuring accuracy and clarity.Emerging Technologies: Enhanced team expertise in Docker and Kubernetes, preparing the infrastructure for containerized applications.On-call Support: Managed on-call and out-of-hours operations, ensuring system availability and performance continuity.Operational Leadership:Team Coordination: Provided technical coordination for production teams across infrastructure, networks, DBA, and applications.Crisis Management: Led operational strategies during crises and major incidents, minimizing impact and steering rapid resolution.Infrastructure Planning: Contributed to capacity planning for infrastructure, ensuring scalability and performance alignment with business needs.Financial Model Development: Participated in refining the financial model for the business unit, aligning IT capabilities with business objectives.Performance Analysis: Conducted reporting and analysis of IPC and SLA indicators, driving continuous improvement in service delivery.Strategic Participation: Actively engaged in Change Advisory Board (CAB) meetings and GO/NOGO decision-making processes, shaping the IT strategy and operational readiness.

Région De Marseille, France

My role as a Technical Web Domain Reference (SME) was pivotal in enhancing web application management and operations. I leveraged my expertise to streamline processes, ensure system reliability, and foster knowledge sharing across global teams. My key responsibilities and accomplishments included:Incident Management: Spearheaded Level 3 incident analysis and resolution, significantly reducing downtime and enhancing system reliability.Change Implementation: Executed changes in the production environment for web applications, ensuring seamless deployment and minimal operational impact.Business Transfer Leadership: Actively contributed to the successful transfer of 100 web applications, overseeing aspects of planning, execution, and stakeholder communication.Global Training Initiatives: Developed and delivered comprehensive training programs for employees in France, Poland, and India, elevating team expertise and fostering a culture of continuous learning.Team Coordination: Provided technical coordination for a Level 2 support team based in Poland, comprising 6 members, optimizing team performance and service quality.Continuous Improvement: Embraced and promoted a continuous improvement ethos in both transition and operational processes, leading to enhanced efficiency and effectiveness.Automation: Pioneered job automation initiatives using PowerShell scripting, streamlining operations and reducing manual intervention.Incident Resolution: Addressed and corrected recurring and major incidents, contributing to system stability and improved user satisfaction.Documentation: Authored detailed operating documents and procedures, standardizing operational practices and facilitating knowledge transfer.Performance Monitoring: Monitored and analyzed Critical Performance Indicators (CPI), leveraging insights to drive system performance improvements.

Région De Marseille, France

At CMA-CGM SYSTEMS, I was instrumental in the integration and management of web applications across diverse platforms, enhancing the company's digital capabilities. My responsibilities included:Web Application Integration: Spearheaded the integration and operational management of .NET and Java-based applications on IIS (versions 6, 7.5, and 8.5) and WebLogic (11g/12c) platforms.WebLogic Administration: Managed the WebLogic platform (11g, 12c), ensuring high availability and performance of web applications.Level 3 Support: Handled level 3 changes, issues, and incidents within an ITIL framework, adhering to SLA and CAB requirements.Application Maintenance: Maintained operational condition of 120 applications, ensuring reliability and efficiency.Treasury Applications: Integrated and managed key treasury applications, including Quantum, Trax, and TSG (Sungard).Mobile Application Integration: Contributed to the integration of company mobile applications for iOS and Android platforms.Infrastructure Evolution Projects: Participated in projects to evolve web application infrastructure across technologies such as JEE (Oracle WebLogic, Tomcat), ASP.Net (IIS 6/7.5), and MS SharePoint.Scripting: Utilized Shell and PowerShell scripting to automate processes and enhance system administration.Industrialization and Scheduling: Industrialized processing via the company's scheduler (TWS batch).Documentation: Created and validated operating and architectural documentation to standardize practices and facilitate knowledge sharing.Cross-functional Collaboration: Acted as an interface between Infrastructure, Development, and Architecture teams, ensuring cohesive operations.International Coordination: Coordinated operations with service centers in India and Poland, enhancing global collaboration.After-Hours Support: Provided support and interventions during non-working hours to maintain system integrity and availability.

Région De Marseille, France

In this role at CMA-CGM Systems, I focused on enhancing IT operations through diligent Level 2 support and system optimization. My main duties encompassed:Level 2 Analysis and Resolution: Addressed and resolved complex technical issues in a diverse IT environment, ensuring system reliability and performance.Change Management: Implemented changes in the production environment, adhering to strict quality and compliance standards.Batch Processing: Managed and monitored a large batch processing schedule (3000 batch TWS), executing necessary actions to maintain smooth operations.Scripting: Developed and modified shell scripts to improve and automate processes within the production environment.Additionally, I played a key role in a project aimed at transferring skills to a team in India, which involved:Employee Training: Led training sessions for employees, enhancing their technical capabilities and understanding of our IT systems.Procedure Documentation: Authored comprehensive procedures and operating instructions to standardize practices and facilitate knowledge transfer.This position required a blend of technical acumen, problem-solving skills, and a commitment to continuous improvement and collaboration across teams.

Région De Marseille, France

In my role at FDJ, a recognized leader in the gaming industry, I focused on essential IT operational tasks associated with employee lifecycle management and system administration. My responsibilities included:Employee Transition Management: Managed the IT aspects of employee arrivals, departures, and transfers, coordinating the setup and closure of user accounts.Account Creation and Management: Responsible for the creation and ongoing management of accounts across production applications, streamlining access for users.User Support and Troubleshooting: Delivered support to users by addressing and resolving technical issues, ensuring reliable access to business applications.Server Administration: Maintained server infrastructure, including Windows Server 2003, 2008, and 2008 R2, and Hyper-V, to support organizational IT needs.Business Application Account Management: Handled the account setups for essential business applications, focusing on efficiency and security compliance.This position involved managing critical IT operations tasks, contributing to the smooth operation of the company's technical infrastructure and user support services.

Région De Marseille, France

In my role at Saint Louis Sucre, a leading company in the agri-food sector, I was entrusted with bolstering the company's IT infrastructure across three sites. My responsibilities included:IT Infrastructure Management: Oversaw the complete management of hardware and software, ensuring optimal performance for all users.Technical Support: Provided effective phone support and remote troubleshooting for off-site locations, ensuring swift problem resolution and business continuity.User Training and Support: Designed and conducted customized training sessions for users, enhancing their proficiency with key systems and software, and provided ongoing support to maximize operational efficiency.System Installation and Maintenance: Performed meticulous installation, configuration, and maintenance of PCs, servers, and business applications, strengthening network security and reliability.Business Application Troubleshooting: Diagnosed and resolved incidents related to business-specific applications, ensuring minimal disruption to critical business operations.This position allowed me to develop a strong technical expertise as well as the ability to work effectively in dynamic and demanding environments.