Tamara Hidalgo
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Tamara Hidalgo Email & Phone Number

Technical support customer care at Macmillan Education Iberia
Location: Greater Madrid Metropolitan Area, Spain 8 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Macmillan Education Iberia
Role
Technical support customer care
Location
Greater Madrid Metropolitan Area, Spain
Company size
174 employees

Who is Tamara Hidalgo? Overview

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Tamara Hidalgo is listed as Technical support customer care at Macmillan Education Iberia, a with 174 employees, based in Greater Madrid Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Tamara Hidalgo.

Tamara Hidalgo previously worked as Gestora rutas Microinformática at Keycoes Comunicaciones and Técnico de soporte de campo at Universidad Francisco De Vitoria. Tamara Hidalgo holds Cfgs Desarrollo De Productos De Carpintería Y Mueble from Ies Virgen De La Paloma.

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Macmillan Education Iberia

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Profile bio

About Tamara Hidalgo

Enfocada en el sector de educación, como soporte técnico para usuario final en Macmillan. Tengo más de 9 años de experiencia en atención telefónica y presencial.Soy una persona con gran capacidad de aprendizaje, asertiva, con amplios recursos para la atención telemática, técnicas de escucha activa, sonrisa telefónica y una excelente dicción.

Current workplace

Tamara Hidalgo's current company

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Macmillan Education Iberia
Macmillan Education Iberia
Technical support customer care
madrid, madrid, spain
Website
macmillan.es
Employees
174
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8 roles

Tamara Hidalgo work experience

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Technical Support Customer Care

Current
Macmillan Education Iberia

Soporte técnico informático presencial y telemático de las diversas plataformas de la editorial.

Aug 2021 - Present

Gestora Rutas Microinformática

Keycoes Comunicaciones

- Gestión y documentación de herramienta de ticketing- Trato con cliente y usuario final- Gestión de rutas de los diferentes técnicos de campo de laempresa de las zonas asignadas- Elaboración de informes de seguimiento

Apr 2021 - Aug 2021

Técnico De Soporte De Campo

Universidad Francisco De Vitoria

Comunidad De Madrid, España

Técnico de campo para soporte de clases híbridas (presencial/online) para la Universidad Francisco de Vitoria. Resolución de incidencias sobre periféricos para el correcto funcionamiento de las clases híbridas y soporte sobre Canvas.

Jan 2021 - Apr 2021

Soporte Técnico N1 Redsys Ecommerce

Icp Logística

Gestor telefónico de la pasarela de pago Redsys E-Commerce.Soporte técnico a la integración, desarrollo, implementación y funcionalidad en Ecommerce. ZeusOdínCanales Redsys entorno producciónCanales Redsys entorno pruebasCall Center (programa propio de ticketing)Back Oficce (programa propio de ticketing)

Oct 2020 - Jan 2021

Soporte Técnico N1

Grupo Oesía

Madrid, Comunidad De Madrid, España

Creación y escalado de incidencias FTTH y XDSL, de forma telefónica, y con herramienta de ticketing. Seguimiento de averías en backoffice.RemedyOficce 356 LunaLinarejosConsola de OBASist. Wholesale OrangeGirosBmsAlmacen de LogsSgo TelefónicaPhisysBTV Infotel

Oct 2019 - Oct 2020

Gestor Atención Al Cliente

Feníe Energía

Madrid, Comunidad De Madrid, España

Gestor de incidencias en atención al cliente vía telefónica, whatsapp y mail. Desarrollo de tareas administrativas y de back office. CRMPaquete officeWhasappWebOutlook

Mar 2018 - Sep 2018

Gestor De Incidencias Telefónicas

Correos

Madrid, Comunidad De Madrid, España

Gestor de incidencias telefónicas atención al cliente de Correos España, y tramitación de reclamaciones internacionales (back office) SiebelCorreosexpressWebCorreosInfo CorreosFilateliaADT Postales

Oct 2017 - Feb 2018

Soporte Técnico N1

Atos

Madrid, Comunidad De Madrid, España

CAU INFORMÁTICA de la Comunidad de MadridGestor telefónico primer nivel, para Informática de la Comunidad de Madrid (CAU de ICM). Sección educación.CRMGITUGECDFCTSICESICEPOutlookPaquete Oficce

Jan 2006 - May 2007
Team & coworkers

Colleagues at Macmillan Education Iberia

Other employees you can reach at macmillan.es. View company contacts for 174 employees →

NP Nuria Palomero Muñoz Nuria Palomero Muñoz Colleague at Macmillan Education IberiaBurgos, Castilla And Leon, Spain View → MJ Marcos Jorge Sabates Segarra Marcos Jorge Sabates Segarra Colleague at Macmillan Education IberiaGranollers, Catalonia, Spain View → CF Carmen Fernández Ruiz Carmen Fernández Ruiz Colleague at Macmillan Education IberiaMadrid, Community Of Madrid, Spain View → XR Xavier Rovira Xavier Rovira Colleague at Macmillan Education IberiaReus, Catalonia, Spain View → FM Flavia Mateos Flavia Mateos Colleague at Macmillan Education IberiaBarcelona, Catalonia, Spain View → AC Almudena Caro Almudena Caro Colleague at Macmillan Education IberiaGreater Madrid Metropolitan Area, Spain View → RP Raquel Pastor Vázquez Raquel Pastor Vázquez Colleague at Macmillan Education IberiaMadrid, Community Of Madrid, Spain View → MS Mihaela Stefan Mihaela Stefan Colleague at Macmillan Education IberiaGreater Madrid Metropolitan Area, Spain View → LL Lola Luengo Lola Luengo Colleague at Macmillan Education IberiaGreater Madrid Metropolitan Area, Spain View → RH Ruth Howarth Ruth Howarth Colleague at Macmillan Education IberiaGreater Valencia Metropolitan Area, Spain View →
1 education record

Tamara Hidalgo education

  • Ies Virgen De La Paloma
    Ies Virgen De La Paloma
    Cfgs Desarrollo De Productos De Carpintería Y Mueble
FAQ

Frequently asked questions about Tamara Hidalgo

Quick answers generated from the profile data available on this page.

What company does Tamara Hidalgo work for?

Tamara Hidalgo works for Macmillan Education Iberia.

What is Tamara Hidalgo's role at Macmillan Education Iberia?

Tamara Hidalgo is listed as Technical support customer care at Macmillan Education Iberia.

Where is Tamara Hidalgo based?

Tamara Hidalgo is based in Greater Madrid Metropolitan Area, Spain while working with Macmillan Education Iberia.

What companies has Tamara Hidalgo worked for?

Tamara Hidalgo has worked for Macmillan Education Iberia, Keycoes Comunicaciones, Universidad Francisco De Vitoria, Icp Logística, and Grupo Oesía.

Who are Tamara Hidalgo's colleagues at Macmillan Education Iberia?

Tamara Hidalgo's colleagues at Macmillan Education Iberia include Nuria Palomero Muñoz, Marcos Jorge Sabates Segarra, Carmen Fernández Ruiz, Xavier Rovira, and Flavia Mateos.

How can I contact Tamara Hidalgo?

You can use AeroLeads to view verified contact signals for Tamara Hidalgo at Macmillan Education Iberia, including work email, phone, and LinkedIn data when available.

What schools did Tamara Hidalgo attend?

Tamara Hidalgo holds Cfgs Desarrollo De Productos De Carpintería Y Mueble from Ies Virgen De La Paloma.

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