Zone Operations Manager
CurrentResponsibilities :- Verify and assure that all daily functions of the branches are performed accurately and in a timely manner- Provide hands-on assistance, as needed, for all operations functions- Manages operational staff resources and effectively administers performance evaluations and coaching for optimal skill development - Oversees operational elements of branches to ensure account processing workflow execution is effective, efficient and timely- Work with branches to… Show more Responsibilities :- Verify and assure that all daily functions of the branches are performed accurately and in a timely manner- Provide hands-on assistance, as needed, for all operations functions- Manages operational staff resources and effectively administers performance evaluations and coaching for optimal skill development - Oversees operational elements of branches to ensure account processing workflow execution is effective, efficient and timely- Work with branches to resolve customer requests- Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels- Collaborate with other departments to develop best practices for successful banking operations- Execute appropriate level of fraud monitoring and prevention activities- Analyze prospective clients for loan renewal and extension- Monitor loan repayment and take necessary actions on non-performing loan- Monitor reports as assigned- Reports operational volume, trends, risk elements, and fraud performance factors to Senior Management on a consistent basis- Delegate tasks to members of the operations team- Perform additional job related duties as assigned or required Show less