Thien Pham Email & Phone Number

615 Crescent Executive Court Suite 524 Lake Mary, FL 32746

Orlando, Florida, United States

• Developed the design and optimization of the company's Amazon storefront, resulting in a significant increase insales and visibility within the online marketplace.
• Developed captivating packaging designs for a diverse range of products, balancing creativity with practicality toeffectively showcase brand identity and product features.
• Exhibited strong creative abilities to develop and implement fresh ideas for design packages and banners forcompany websiteo Designed main banners and hero banners while adhering to constraints of brand stands for.
• Integrated expertise of graphic design, typography, color theory and layout within Amazon storefront, WalmartStorefront and package designs.o Created infographics, illustrations, and other graphical elements to enhance.
• Optimized cross-functionally with marketing, sales, and product development teams to conceptualize and executecompelling packaging solutions that resonated with target audiences.
• Conducted market research and trend analysis to stay above industry developments and consumer preferences,integrating findings into package and banner design concepts.

Orlando, Florida, United States

• Demonstrated strong customer service skills:o Communicated with customers and taking orderso Responded to customer inquiries in a timely and professional manner.o Exhibited outstanding customer service to internal.
• Performed multiple tasks simultaneously:o Processed orders, handling cash and credit card transactions, and cleaning tables,o Demonstrated strong time management skills.
• Exhibited ability to work within a team environment collaborating with kitchen staff and fellow servers to ensurethat orders were fulfilled accurately and efficiently.
• Presented an ability to think on your feet and solve problems quickly and effectively while working in a fast pacedenvironment, working well under pressure while generating $1000 to $2000 in sales per night for the.
• Upsold additional menu items and demonstrated sales skills with an increase of premium BBQ sales by 10%.

Orlando, Florida, United States

During my time at White Castle Virtual Kitchen, I have demonstrated my ability to work in a fast-paced environment, adapting quickly to new situations and contributing to the efficiency of the team. I have effectively communicated with other team members to create a harmonious and productive work environment.My strong leadership skills and organizational.

Estero, Florida, United States

• Utilized software Microsoft Office Suite to support office operations and maintain records increasingorganization.
• Provided excellent customer service, ensuring their needs were met and they had a positive experience andresolved client issues with tact and diplomacy and ensured customer satisfaction improving company ratings by15%.
• Provided high level clerical and administrative supporto Data entry and record management, with precision and detail-oriented accuracyo Communicated in a timely and professional manner through emails and phone calls.
• Created and maintained client relationships:o Ensured files were up-to-date and organized, allowing for easy reference with bookkeeping andaccounting tasks, demonstrating proficiency in financial management and.
• Demonstrated strong organizational and time management skills by scheduling appointments, managingcustomer inquiries, and organizing paperwork increasing efficiency by 12%.

Bachelor Of Arts - Ba, Graphic Design

Graphic Design