Phu Pham Email & Phone Number

Santa Clara County, California, United States

Gives expert consultation in the areas of business process re-engineering, organizational assessments, program and project management, change management, decision support, and procurement. Also facilitates strategic and tactical planning for Health and Hospital organizations, including mission definition, goal and objective setting, and establishing.

Saratoga, California, United States

Developed action plan for re-opening during COVID pandemic with safety and infection control, patient communication, and by following CDC, OSHA, and ADA guidelines. Implemented site survey that follows AAAHC accreditation to meet recognized standards for the delivery of quality health care to show we are providing the highest level of patient care.

After taking a year off to focus on our newborn and family, I am eager to return to the workforce to resume my professional and career goals

San Francisco Bay Area

Led cross-functional teams in the development of business needs, documentation, analysis, and delivery of process innovations in strategic project planning to successfully migrate 300 clinics for over 140 clients over a year period

Mountain View

Executed vision and strategy for health and wellness programming across 10 Wellness Centers located in cities of Mountain View, Seattle, Kirkland, and Los Angeles. Led strategic integration and expansion opportunities by evaluating healthcare trends.

San Francisco Bay Area

Directed and evaluated day-to-day operations to successfully reduce costs and increase efficiency by implementing strategies for schedule templates, operational process, and patient engagement outreach. Collaborated effectively with teams through leadership, coaching, and mentoring.

San Francisco Bay Area

Directed day to day operations at Life Connections Health Center for Cisco Systems, Inc. Accomplished practice objectives through leadership, direction, and administration of operations

Directed day to day operations at Life Connections Health Center for Cisco Systems, Inc. Evaluated monthly and quarterly assessments and forecast of organization’s financial performance against budget, financial, and operational goals with successful increase of encounters from year to year, 90%+ utilization for all providers, and collection rate of 92% of.

Extensive knowledge of insurance audit reviews, eligibility requirements, financial balanced reports, and various other accounting records in accordance with records retention guidelines for medical practices. Led all functions of the billing and revenue cycle to maximize cash flow while maintaining and improving internal and external customer relations.

Analyzed patient clinical information to determine legitimacy of admission, treatment, and length of stay for an intensive outpatient program compiled with government and insurance company reimbursement policies.