Thierry Andro

Thierry Andro Email and Phone Number

Customer Care Representative chez Ashland Nederland B.V.
Thierry Andro's Location
Greater Lille Metropolitan Area, France
About Thierry Andro

Thierry Andro is a Customer Care Representative chez Ashland Nederland B.V.. They is proficient in Dutch and English.

Thierry Andro's Current Company Details

Customer Care Representative chez Ashland Nederland B.V.
Thierry Andro Work Experience Details
  • Ashland Nederland B.V.
    Customer Care Representative
    Ashland Nederland B.V. Jun 2012 - Jun 2013
    Barendrecht - The Netherlands
    Receive and process incoming Export orders accurately.Administers company policies as related to orders, lead time requirements, material allocation guidelines, Export compliance procedure.Coordinates internal actions as transport instruction within existing contract between internal customer and warehouse to meet customer order requirement.Maintain effective communication between sales department and the customer to effectively provide answer to inquiries regarding delivery date, availability of the products, shipment details.
  • Elkem Distribution Center B.V.
    Customer Care Representative
    Elkem Distribution Center B.V. Jan 2009 - Jun 2012
    Ridderkerk - The Netherlands
    Receive and process incoming orders promptly and accurately.Administers company policies as related to orders, lead time requirements,material allocation guidelines.Coordinates internal actions as packing and transport instruction within existing contract between internal customer and warehouse to meet customer order requirement.Maintain effective communication between sales department and finance department to effectively provide answer to inquiries regarding credit insurance, statistics and management of overdue invoice.Maintain and reconcile inventory in warehouse, including ensuring that appropriate levels are maintained and monitoring slow moving stock.Understands performance metrics and supports efforts to achieve/maintain operational excellence.
  • Hexion Specialty Chemicals B.V.
    Customer Care Representative
    Hexion Specialty Chemicals B.V. Oct 2007 - Dec 2008
    Rotterdam - The Netherlands
    Process standard order and negoce order according to the company policy process.Executes accurate and timely system transactions of product. movements to consignment inventory locations and end-user customers.Administers marketing policies as related to orders, lead time requirements, material allocation guidelines, consignments.
  • Cygnific B.V.
    Agent French/Switzerland - Klm Reservation
    Cygnific B.V. Oct 2004 - Sep 2007
    Amsterdam - The Netherlands
    International operator working in a team environment. Providing on behalf of KLM services including reservations, sales reservations, website support, customer care and knowledge management.Providing reply with professional and technical language appropriate for current project.
  • Snt International Holland B.V
    Télémarketeer French
    Snt International Holland B.V Jan 1999 - Sep 2004
    Zoertermeer - The Netherlands
    International operator working in a team environment. Providing customer care by outbound calling, inbound calling and email.Providing Training on the current project to new employees.Translating general and technical Information (English to French).

Thierry Andro Skills

Leadership Microsoft Office Microsoft Word Gestion De Projet Movex Microsoft Excel Sap Erp Vente Service Client Amadeus

Thierry Andro Education Details

  • Lycée Scientifique Et Technique At Armentières
    Lycée Scientifique Et Technique At Armentières
    Electrical And Electronics Engineering
  • Lycée Scientifique Et Technique At Armentières
    Lycée Scientifique Et Technique At Armentières
    Ingénierie Électrique Et Électronique

Frequently Asked Questions about Thierry Andro

What is Thierry Andro's role at the current company?

Thierry Andro's current role is Customer Care Representative chez Ashland Nederland B.V..

What schools did Thierry Andro attend?

Thierry Andro attended Lycée Scientifique Et Technique At Armentières, Lycée Scientifique Et Technique At Armentières.

What skills is Thierry Andro known for?

Thierry Andro has skills like Leadership, Microsoft Office, Microsoft Word, Gestion De Projet, Movex, Microsoft Excel, Sap Erp, Vente, Service Client, Amadeus.

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