Thierry Andro is a Customer Care Representative chez Ashland Nederland B.V.. They is proficient in Dutch and English.
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Customer Care RepresentativeAshland Nederland B.V. Jun 2012 - Jun 2013Barendrecht - The NetherlandsReceive and process incoming Export orders accurately.Administers company policies as related to orders, lead time requirements, material allocation guidelines, Export compliance procedure.Coordinates internal actions as transport instruction within existing contract between internal customer and warehouse to meet customer order requirement.Maintain effective communication between sales department and the customer to effectively provide answer to inquiries regarding delivery date, availability of the products, shipment details. -
Customer Care RepresentativeElkem Distribution Center B.V. Jan 2009 - Jun 2012Ridderkerk - The NetherlandsReceive and process incoming orders promptly and accurately.Administers company policies as related to orders, lead time requirements,material allocation guidelines.Coordinates internal actions as packing and transport instruction within existing contract between internal customer and warehouse to meet customer order requirement.Maintain effective communication between sales department and finance department to effectively provide answer to inquiries regarding credit insurance, statistics and management of overdue invoice.Maintain and reconcile inventory in warehouse, including ensuring that appropriate levels are maintained and monitoring slow moving stock.Understands performance metrics and supports efforts to achieve/maintain operational excellence.
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Customer Care RepresentativeHexion Specialty Chemicals B.V. Oct 2007 - Dec 2008Rotterdam - The NetherlandsProcess standard order and negoce order according to the company policy process.Executes accurate and timely system transactions of product. movements to consignment inventory locations and end-user customers.Administers marketing policies as related to orders, lead time requirements, material allocation guidelines, consignments.
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Agent French/Switzerland - Klm ReservationCygnific B.V. Oct 2004 - Sep 2007Amsterdam - The NetherlandsInternational operator working in a team environment. Providing on behalf of KLM services including reservations, sales reservations, website support, customer care and knowledge management.Providing reply with professional and technical language appropriate for current project.
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Télémarketeer FrenchSnt International Holland B.V Jan 1999 - Sep 2004Zoertermeer - The NetherlandsInternational operator working in a team environment. Providing customer care by outbound calling, inbound calling and email.Providing Training on the current project to new employees.Translating general and technical Information (English to French).
Thierry Andro Skills
Thierry Andro Education Details
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Lycée Scientifique Et Technique At ArmentièresElectrical And Electronics Engineering -
Lycée Scientifique Et Technique At ArmentièresIngénierie Électrique Et Électronique
Frequently Asked Questions about Thierry Andro
What is Thierry Andro's role at the current company?
Thierry Andro's current role is Customer Care Representative chez Ashland Nederland B.V..
What schools did Thierry Andro attend?
Thierry Andro attended Lycée Scientifique Et Technique At Armentières, Lycée Scientifique Et Technique At Armentières.
What skills is Thierry Andro known for?
Thierry Andro has skills like Leadership, Microsoft Office, Microsoft Word, Gestion De Projet, Movex, Microsoft Excel, Sap Erp, Vente, Service Client, Amadeus.
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Thierry Andro
Greater Paris Metropolitan Region
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