Thierry Jeannot Email & Phone Number

Mauritius

• Contacting potential merchants to arrange meetings for demos of the MIPS ecosystem. On site or distant demos.
• Planning and overseeing new business development initiatives and opportunities
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current merchants while attracting new ones.
• Finding and developing new markets namely in Africa and Indian Ocean and improving sales.
• Attending conferences, meetings, workshops and industry events to represent MIPS and thus developing his network and finding new opportunities for MIPS.

Port Louis, Mauritius

Respond to complaints/queries received from customers in an efficient manner with a view to meeting customer service standards.Respond to requests in accordance with the instructions for transactions received and provide expertise to cardholders and merchants in matters related to chargeback and recovery requests to ensure they are processed efficiently.

Port Louis, Mauritius

- Manage an average portfolio of 40+ SME’s and Corporate clients.- Accurately assess and mitigate the risk(transaction and debtor)through applying relevant techniques when recommending financing for each invoice- Carry out daily financing process within a maximum of 48h- Ascertain service continuity through system of alternates and appropriate handing over.

Vivea Business Park, Moka

- Representing MasterCard within the Middle East Africa (MEA) region.- Providing Cards Businesses & Payment Solutions to Banks.- Drive sales through new business and convert prospects into winning deads.- Managing finance institutions’ portfolios through payments financial management and payments best practice activities.- Managing finance institutions’.

Mauritius

- Opening of banks accounts for clients - Follow up payments from client's account- Maintain updated statutory records- Follow up and review of list of authorised signatories for the company- Liaise with bank for settlements of management fees- Conducting file review for compliance purposes- Providing adminsitrative and back office support on a day-to-day.

Port Louis

- Customer account information verification and background investigation- Company account open ing closing, deposit & withdrawal.- Handling internet banking.- Handling foreign exchange.- Handling outward remittance.- Handling outward remittance inquiry & reply.- Handling inward remittance inquiry & reply.- Issuing certificate of deposit.- Making identity.

Ebene, Mauritius

- Executing of approx. 1,500 POS Migration in the western region of Mauritius.- Onsite POS swapping at merchant retail point- Providing training and materials to merchants- Assisting in troubleshooting and maintenance of POS- Merchant Recruitment & Training - Undertook presentations to Merchants negotiating and closing deals. Worked on different strategy.

Mauritius

Processing all cards application (debit, credit, prepaid cards) on PowerCard SystemManage and monitor cards deliveryPreparation of cards batch delivery reports to respective branchesDestruction of damaged cards

Port Louis, Mauritius

- Supported the Fraud and Chargeback team processing chargebacks- Following up of Chargeback with third parties such as Checkout, Diners club, American Express and others- Following up of Late Presentment with third parties such as Checkout, Diners club, American Express and others- Following up with the Fraud Cases

Mauritius

- Worked with merchant for new Merchant Acceptance of POS within the Western region of Mauritius- Relationship building with Casela World of Adventures, Hilton, Sofitel So and many other merchants. - Growing of network. Worked on different strategy to identify, recruit, and train new and existing merchants for POS acquisition.- Recruited 10% of the.

Port Louis

- Packing and Delivery of annual reports to shareholders on deadline- Assisted for the annual shareholders voting. - Point of contact between MCB & Shareholders

Diploma, Business Administration And Management, General, Pass

Activities and Societies: Volleyball & Athletics Diploma of Management: - Manage Budgets & Financial Plans - Manage Performance Management.

Certificate Iii Business, Business Administration And Management, General, Pass

Activities and Societies: Volleyball Certificate III in Business: - Deliver and Monitor a Service to Customers - Maintain financial.

Certificate Iv Frontline Management, Business Administration And Management, General, Pass

Certificate IV in Frontline Management: - Make a presentation - Report on Financial Activity - Review Human Resources Functions - Recruit.