Thierry Baeck Email & Phone Number

Brussels, BE

Brussels, Brussels Region, Belgium

Chairman Management Committee Business Unit customer eXperience (BUX).Analysis and advice to the Vice-President of the Business Unit in terms of medium and long-term development plans for the Business Unit.Ensure the preparation of files to advice/assist the Vice President of the Business Unit in the execution of his responsibilities, in order to ensure.

Brussels Area

Responsible for the departments Recruitment, Talent Management, HR Business Partners, Employer Branding & SourcingFocus on:- Developing and simplification of the internal mobility processes- Improving knowledge of requiries and needs from the field - Leading the digital tranformation to a performant global talent management approach

Brussels Area

Responsible for leading, organizing and coordination of the Movement department 2.364FTE of which 144 employees (Operational management & services buses on the field, Central Planification, Supervising and Dispatching) to ensure offering services in accordance to the defined strategic targets:Coordinating activities between districts, internal and external.

Brussels Area, Belgium

Responsible for District ( > 500 FTE) in public transport Brussels Area ensuring quality service on level of entities and bus lines as well in matters of maintenance:- responsible for HR management within the district: peoplemanagement and coaching Entity Managers & Proximity Managers, participating in recruitment process, establishing and negociating.

Brussels

* Commercial Support: leading the department in support of the business directions (Private-, Business & Retail Banking, * Quality Management: through a global Quality Plan, strong focus on Operational and HR processes, contributing to upscale the company's global level* Facility Management: responsible for developing and modernising local branches.

Responsible for the non-commercial part of Flanders branches & brokers, HR (Recruiting, Learning and Development, Trainer Customer Approach), Processes, IT, Facility Management, Complaint Management, Controlling and establishing KPI.Responsible for global auditing of the branches network in BelgiumMember of the Customer Board.

Merger with Delta Lloyd BankResponsible for the non-commercial part of Flanders branches & brokers, HR (Recruiting, Learning and Development, Trainer Customer Approach), Processes, IT, Facility Management, Complaint Management, Controlling and establishing KPI.Responsible for global auditing of the branches network

Brussels

Responsible for Client Services Department (including CODEP DIRECT (call center sales financial products): Assuring customer satisfaction to external clients as well as internal (branches). 25FTEMerger on the end of 1994 with Bank Nagelmackers

Responsible for Developping Global portfolio Corporate Clients such as Labor Unions, Political Parties. Team of 8FTE

Brussel En Omgeving

Responsible for sales activities en people management, focus on corprate transactions

Member of a team of High Potential starters with focus on Sales activities

Leopoldsburg, Vlaanderen, België

Legerdienst Tankcommandant/Algemene Staff

Master In Commercial And Consular Sciences, Specialized In International Economics, Economics & Diplomacy, Cum Laude

Bachelor'S Degree, Commercial & Financial Services, Cum Laude