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Thierry Billen Email & Phone Number
Business Support Lead
at
Novagraaf
1 work email found
@bsci.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Thierry Billen? Overview
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Quick answer
Thierry Billen is listed as Business Support Lead at Novagraaf, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at bsci.com and a matched LinkedIn profile for Thierry Billen.
Thierry Billen previously worked as Technical Account Manager EMEA | Data Analytics solutions at Sps Commerce and Business Support Specialist EMEA, Urology Capital Equipment at Boston Scientific. Thierry Billen holds Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services from Helmo.
Company email context
Email format at Novagraaf
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{first}.{last}@bsci.com
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Profile bio
About Thierry Billen
What provides me the greatest satisfaction is meeting and exceeding customer expectations and I believe that everyone is my customer at work.My greatest passion is learning as much as I can and then search problems to solve while addressing process issues whenever possible.The key qualities that enable my work are internal drive, infinite curiosity, a passion for complex questions, analytical skills combined with communication and people’s skills that I have refined over the last 21 years of studying, travelling & working around the world.Hobbies revelant for work- Reading, learning, investigating & analyzing different subjects from the fields of philosophy & science to history & politics but also economics & business, with a special focus on social sciences, especially psychology.- Passionate stock market retail investor.
Listed skills include Problem Solving, German, English, Dutch, and 21 others.
Current workplace
Thierry Billen's current company
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8 roles
Thierry Billen work experience
A career timeline built from the work history available for this profile.
Business Support Lead
CurrentSupporting projects & process improvement across all IP services teams
Apr 2023 - Present
Technical Account Manager Emea | Data Analytics Solutions
√ Fully dedicated as primary contact for strategic accounts to provide continuous technical guidance & troubleshooting of data integrity & delay issues. √ Acted as the technical escalation point for strategic accounts, working cross-functionally with the implementation, operations, customer success and product teams to meet customer expectations through.
Sep 2019 - Jan 2023
Business Support Specialist Emea, Urology Capital Equipment
√ Bridged the gap between the urology capital equipment sales & marketing team EMEA and all other functional teams globally; engineering, manufacturing, supply chain, logistics, SAP, finance, customer service & the technical service team.√ Acted as operations SME & escalation point & project manager for urology capital equipment EMEA.√ Managed & improved.
Sep 2015 - Jul 2019
Customer Service Coordinator Canada
√ Covered the order management process for the Canadian market. √ Raised & supported process & system improvement opportunities. √ Trained new employees, SAP focused.
Feb 2014 - Aug 2015
Senior Technical Service Analyst Emea
√ Fully dedicated to the flagship customer with fully managed WAN & LAN on 350+ global locations. √ Analyzed IT network issues, coordinated & prioritized resolution between global engineering teams & on-site customer IT leads.√ Led daily escalation call with customer IT leadership team to report progress and plans of action for the most impacting faults.
Sep 2011 - Dec 2013
Project Assistant.
√ Designed & marketed, without any budget, an online quiz in French and German.The implemented solution reached 10.000 users, a 5x increase in participants compared to the previous year. √ Upon management request, implemented same concept before closing the project for the Dutch & English versions that had been run in parallel with a less successful concept.
Mar 2010 - Jun 2010
Project Assistant.
√ Supported ongoing project work of the Investment and Technology Promotion Office Walloon Region & reporting to Belgian headquarters. √ Researched motivations and restraints of Walloon companies towards an export initiative in the third world, with a special focus on Sub-Saharan Africa.
Jan 2006 - May 2006
5 education records
Thierry Billen education
Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services
15 Courses: Excel, Logic, Digital Marketing, Project & Operations Management.
Continuous Education.
Independent Courses., Social Psychology & Hr Management.
Universidad Nacional Autónoma De Nicaragua Unan-León.
Bachelor Of Arts - Ba, Psychology & International Relations.
University Of Malta.
Exchange Semester (Erasmus), Marketing
FAQ
Frequently asked questions about Thierry Billen
Quick answers generated from the profile data available on this page.
What company does Thierry Billen work for?
Thierry Billen works for Novagraaf.
What is Thierry Billen's role at Novagraaf?
Thierry Billen is listed as Business Support Lead at Novagraaf.
What is Thierry Billen's email address?
AeroLeads has found 1 work email signal at @bsci.com for Thierry Billen at Novagraaf.
Where is Thierry Billen based?
Thierry Billen is based in Amsterdam, North Holland, Netherlands while working with Novagraaf.
What companies has Thierry Billen worked for?
Thierry Billen has worked for Novagraaf, Sps Commerce, Boston Scientific, Bioventus, and Verizon Enterprise Solutions.
How can I contact Thierry Billen?
You can use AeroLeads to view verified contact signals for Thierry Billen at Novagraaf, including work email, phone, and LinkedIn data when available.
What schools did Thierry Billen attend?
Thierry Billen holds Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services from Helmo.
What skills is Thierry Billen known for?
Thierry Billen is listed with skills including Problem Solving, German, English, Dutch, French, Spanish, Sap, and Sales.
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