Thijmen Kroeze Email & Phone Number

France

Amsterdam, Noord-Holland, Nederland

Helping to build a safer digital world.

Europe

I manage a diverse account portfolio spanning manufacturing, international media, government, healthcare, professional services, and education sectors. Achievements include driving significant expansions and successfully onboarding multiple enterprise-level accounts, each valued at over $1 billion. I led initiatives to enhance customer satisfaction, streamline operations, and foster community engagement. Acting as a customer advocate, I collaborated with internal teams to ensure alignment and deliver results consistently. Proficient in Salesforce, ChurnZero, Gong, Intercom, Asana, PowerBI, and Microsoft Suite.

Groningen En Omgeving, Nederland

My core strength as a consultant is to deliver results through joint effort and honest communication.• Completed three different assignments: two in food manufacturing, one in a governmental organization.• Member of task force to develop a branded change management solution to upsell to clients.• Member of task force on company culture and employee retention with HR director.

Leeuwarden, Friesland, Nederland

Responsible for mapping, redesign and automation of business flows to fit the new application landscape while guiding the operational team through the change.

Leeuwarden En Omgeving, Nederland

Initially hired as coordinator of integration and acceptance testing and project management support for an ERP-implementation (fundamental company-wide IT-system). Over time, I joined the project management team where my role was to liaison between consultants and key users focusing on resolving issues, feature development, distributing tasks and prioritizing the work package. Also, I realized overall process dependency understanding through process mapping and support.

Heerenveen

Providing IT process support in food industry, mainly in the JD Edwards ERP environment.

Msc Change Management

Pre-Msc, Change Management

Bachelor Of Business Administration (Bba), Facility Management

Activities and Societies: Multimedia committee Facides Dione, Tournament committee G.S.F.V. Drs. Vijfje