Owner Cycling Spain
CurrentCycling in Spain has everything for your next Spanish cycling adventure. Hundreds of pages of information, inspiration, routes, bike rentals and of course our own cycling holidays
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@thijsvanvlerken.nl
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Thijs Van Vlerken is listed as Owner Cycling Spain & mtbAdventures at Cycling Spain, based in Arnhem, Gelderland, Netherlands. AeroLeads shows a work email signal at thijsvanvlerken.nl and a matched LinkedIn profile for Thijs Van Vlerken.
Thijs Van Vlerken previously worked as Owner Cycling Spain at Cycling Spain and Owner mtbAdventures.eu at Mtbadventures. Thijs Van Vlerken holds Master, Master In Management & It, 9 from Pro Education.
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I'm an experienced & certified product owner with a 20+ years track record. My focus has always been on optimizing online presence, CRO, optimization of customer service processes and underlying business processes. My specialties are product ownership, business processes & analysis, large complex international business environments and stakeholder management. My goal is bringing stake holders and development teams together. This way we can start sharing individual knowledge and believes. I truly believe in the power of a team and combining all the information available is the way to success. In this shared approach I facilitate by fine tuning conversations and prioritize changes, that bring most value.During the past years I've helped companies like Corendon, Intersport, Otherside at Work, Foleon, Zoover, Vakanties.nl, dé Vakantiediscounter, Sunweb group, Kuoni, Hotelplan and many more.I've a specialty in the travel domain. Knowledge within the travel domain includes: B2C & B2B websites, dynamic packaging, fulfillment processes, embedding tour operator processes into the e-commerce channel, optimizing conversion and creating web concepts for (international) companies.
Listed skills include .Net, Change Management, Project Management, Agile Methodologies, and 17 others.
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Arnhem, Gelderland, Netherlands
Cycling in Spain has everything for your next Spanish cycling adventure. Hundreds of pages of information, inspiration, routes, bike rentals and of course our own cycling holidays
Arnhem, Gelderland, Netherlands
Organizing mountain bike tours and holidays in Spain
Arnhem, Gelderland, Netherlands
Helping organisations to get the most value out of their organisation
As the digital product manager (customer) service platform i'm responsible for:✓ Providing the best digital customer service using the Corendon Customer Service Platform (Salesforce based) ✓ Enabling & facilitating customer service processes for 10+ departments across various countries, brands and markets✓ Creating & maintaining overall service platform strategy & vision and road-mapping✓ Advising Corendon MT members✓ Switched to inhouse development team VS outsourced
S-Hertogenbosch Area
Otherside at Work provides a SaaS absence management system and is one of the 2 market leaders within the dutch market.Achievements: ✓ facilitating agile / scrum discussion and process improvements for the engineering department (35 FTE)✓ Created a "current" state of affairs overview and overview of agile goals based on interviews✓ initiated and facilitated work groups to work on agile goals✓ assisted product owners, scrum masters and 5 development teams in achieving their goals
S-Hertogenbosch Area
Otherside at Work provides a SaaS absence management system and is one of the 2 market leaders within the dutch market.Achievements: ✓ Introduction of mobile app (android & iOS) for absence registration and multi factor authentication✓ Product owner 1 development team ✓ Long term roadmap creation & backlog clean up✓ facilitating agile / scrum discussion and process improvements
Product owner at Emakina on the international Intersport account.✓ Introducing customer loyalty programs on the various national Intersport websites (e.g. .nl / .at / .ch / .no / etc.)✓ Salesforce Commerce Cloud✓ Order Management System (EVA / New Black)✓ Loyalty programs✓ Creating an omni-channel retail experiences✓ Improving Agile & Scrum processes within the IT organisation
Temporary taking care of regular product owner work while training/guiding newly hired permanent product owner
Amsterdam Area
Worked at Foleon to improve their content creation platform (SaaS solution).Foleon is a content creation platform that makes it easy for anyone to create interactive content that is 100% on brand. They provide B2B companies with an intuitive drag & drop editor and interactive Foleon Doc format that empowers them to create bespoke digital content experiences that are engaging, intelligent, and scalable.Achievements:✓ Improved / guided teams to improve their agile way of working✓ Advocated & introduced automated fronted testing✓ Setup overall project / process management for major refactor project (4 teams)✓ Regular product owner work for 3 teams
Together we changed the Zoover e-commerce platform to make use of the new future proof e-commerce travel platform of Vakanties.nl.Achievements: ✓ Connected Zoover to the generic platform & updated the UX within 3 months after the acquisition ✓ Redesigned and specified new search UX
Achievements:✓ Complete new Vakanties.nl website - It's now one of the fastest travel website ✓ Improved conversion rate on the website✓ Setup Virtual Tour Operator for Vakanties.nl - using Peakwork✓ Improved backoffice processes & lowered handling times✓ Lowered customer service handling time by optimizing the myClient environment & chat bot logic✓ Integration of SalesForce into the Tour Operator activities
Amsterdam
Responsible for all aspects concerning the companies main e-commerce channel https://www.vakantiediscounter.nl/ . Achievements:✓ Alignment stakeholders (CEO, CTO, head of services & supply, marketing manager, manager operations) which resulted in a shared roadmap and vision✓ Double digit growth virtual tour operating sales✓ Margin optimization virtual tour operating✓ Various click through rate and conversion rate optimizations✓ Setup Peakwork service teamActivities:✓ tour operating integration via Peakwork, G7 & pyton✓ improving Vakantiediscounter own dynamic packaging services (virtual tour operating based on Peakwork technology)✓ backlog management✓ stakeholder management✓ conversion optimization✓ UX optimization✓ Trouble shooting Peakwork issues
Tilburg Area, Netherlands
Responsible project manager and product owner for our in house developed dynamic packaging suite: TourWeb Dynamic. TourWeb Dynamic uses Peakwork technology for creating and searching dynamic packages.✓ Design & describe processes for a new Dutch Virtual Tour Operator (greenfield)✓ Manage communication / connections with the vendors (bedbanks & airlines)✓ Facilitated the team to move from an iterative waterfall process to use SCRUM & self organisation✓ Managed 2 teams (11 FTE)✓ Managed the introduction of our solution and training possibilities for travel agents
Managing projects of various brands under the Hotelplan group (Swiss). As a junior project manager I was responsible for day-to-day operational project management. This included creating and documenting requirements together with the clients.
Thesis subject: Virtual teams in IT Outsourcing partnerships
Masterclass Strategy & ICT Masterclass Business Process Management Masterclass Change Management
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Thijs Van Vlerken works for Cycling Spain.
Thijs Van Vlerken is listed as Owner Cycling Spain & mtbAdventures at Cycling Spain.
AeroLeads has found 1 work email signal at @thijsvanvlerken.nl for Thijs Van Vlerken at Cycling Spain.
Thijs Van Vlerken is based in Arnhem, Gelderland, Netherlands while working with Cycling Spain.
Thijs Van Vlerken has worked for Cycling Spain, Mtbadventures, Quicklink Consulting, Corendon (Touroperator), and Otherside At Work.
You can use AeroLeads to view verified contact signals for Thijs Van Vlerken at Cycling Spain, including work email, phone, and LinkedIn data when available.
Thijs Van Vlerken holds Master, Master In Management & It, 9 from Pro Education.
Thijs Van Vlerken is listed with skills including .Net, Change Management, Project Management, Agile Methodologies, Software Project Management, Scrum, E Commerce, and Requirements Analysis.
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