Thilak Piyadigama

Thilak Piyadigama Email and Phone Number

Executive Chairman @ WEBXPAY
Thilak Piyadigama's Location
Colombo, Western Province, Sri Lanka, Sri Lanka
Thilak Piyadigama's Contact Details
About Thilak Piyadigama

As a CXO-level transformational leader with 35 years of experience in international and local financial services and technology, I am passionate about driving outcomes through the use of cutting-edge exponential technologies, frictionless processes, collaborative partnerships, and customer-friendly facilities. My focus is on empowering human capital to provide exceptional experiences for both customers and staff, resulting in exponential growth for organizations.In addition to my current role as an Independent Non-Executive Director on the Board of Pelwatte Dairy Industries Limited and the Chairman of the Board Risk Management Committee, I have held several other leadership positions in the industry. I was previously a board director at Lanka Financial Service Bureau, Sri Lanka Banks’ Association (Guarantee) Ltd (SLBA), and a Governing Council Member of the National Institute of Business Management (NIBM).Prior to joining Pelwatte Dairy, I held the position of Chief Executive Officer at SDB Bank in Sri Lanka and served as the Chief Operating Officer at Nations Trust Bank. I have also held senior management roles at Standard Chartered Bank and John Keells Holdings in Sri Lanka.My professional experience encompasses strategy, banking, digital transformation, technology, operational risk, and client service, as well as the dairy and agri sectors. I am dedicated to driving strategic growth and fostering a culture of innovation. I believe in working collaboratively with teams to achieve goals, always keeping the customer at the forefront of decision-making. Through my passion for my work, I have demonstrated an unwavering commitment to excellence, and I am confident in my ability to drive success for any organization.

Thilak Piyadigama's Current Company Details
WEBXPAY

Webxpay

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Executive Chairman
Thilak Piyadigama Work Experience Details
  • Webxpay
    Executive Chairman
    Webxpay Jun 2024 - Present
    Colombo 02, Western, Lk
  • Pelwatte Dairy Industries (Pvt.) Limited
    Independent Non Executive Director
    Pelwatte Dairy Industries (Pvt.) Limited Jun 2022 - Oct 2023
    Buttala, Uva, Lk
  • Sri Lanka Banks’ Association (Guarantee) Ltd (Slba)
    Director
    Sri Lanka Banks’ Association (Guarantee) Ltd (Slba) Dec 2021 - Feb 2022
  • Central Bank Of Sri Lanka
    Chairman - Central Bank Appointed Working Group Of Fis To Coordinate The Implementation Of Lankaqr
    Central Bank Of Sri Lanka Aug 2020 - Feb 2022
    Colombo 01, Lk
    Worked with Central Bank of Sri Lanka (CBSL), Banks, Finance Companies, and Telcos in popularizing LANKAQR and managed to onboard 300K merchants mainly SMEs in 18 months as opposed to 80K POS machines in 30 years by the Card Industry.
  • Sdb Bank
    Chief Executive Officer
    Sdb Bank Mar 2019 - Feb 2022
    Colombo 00600, Western Province, Lk
    • Provide leadership to transform SDB bank from a laid-back bank to a vibrant SME focused bank in Sri Lanka together with local and international partnerships• Maintain relationship with local and international investors• Responsible for the strategy, P&L, and Balance Sheet growth of the Bank• Employee cutting edge exponential technologies, frictionless processes, collaborative partnerships, and customer friendly locations to enable exponential growth together with human capital empowerment that provides a seamless exceptional human experience to customers and staff• Manage a team of 1400 staff and a branch network of 94SIGNIFICANT ACHIEVEMENTS• Assets grew from 95.3B to 147.8B, recording a 55% growth• Loan growth of 42% moving from 78.8N to 112B• Deposits recorded a growth of 35% from 69.5B to 93.9B• Equity was increased from 7.4B 14.4B, recording a 92% increase including a fresh capital of 5B.• ROA 0.52% in 2019 to 0.99% in 2021• ROE 2.56% in 2019 to 7.55% in 2021• Sri Lanka’s first Digitally enabled Rights Issue at Colombo Stock Exchange to raise capital in response to COVID 19 outbreak• Negotiated a USD 40M loan from DFC which is part of the US government• Concluded two transactions of USD 10M Equity and USD 8M Debt from BIO, private sector investment arm of the Belgium government• Negotiated a conversion of USD 10 Debt to Equity with FMO (Dutch entrepreneurial development bank)• Upay Platform added 300K users (SDB total customer base is around 1M after 25years), 10K SDB merchants and interoperable 300K merchants, 3B transactions a month• SDB entered the top 50 Brands in Sri Lanka for the first time in 2020 was ranked 45th on the list with a brand value of LKR 2B and currently ranked 43rd and with a brand value of LKR 2.3B• The top team of SDB bank consists of 43% of women mangers• Female colleagues account for 48% of bank employees• Number of employees reduced from 1503 in 2019 to 1433 in 2021 through reengineering and digitalization
  • National Institute Of Business Management (Nibm - Sri Lanka)
    Member Of The Governing Council
    National Institute Of Business Management (Nibm - Sri Lanka) Jun 2018 - Jun 2019
    Colombo, Western Province, Lk
  • Lanka Financial Services Bureau (Swift Service Bureau Of Sri Lanka)
    Director
    Lanka Financial Services Bureau (Swift Service Bureau Of Sri Lanka) Sep 2017 - Mar 2019
  • Nations Trust Bank Plc
    Chief Operating Officer / Senior Executive Vice President
    Nations Trust Bank Plc Mar 2016 - Feb 2019
    Providing leadership to transform Nations Trust Bank to provide a seamless experience to our customers, potential customers and our staff by using cutting edge technologies, frictionless processes, and customer friendly locations.Responsible for Banking Operations, Technology, Digital Transformation, Infrastructure, Operational Risk, and Seamless functioning of the Bank
  • Standard Chartered Bank Singapore
    Head - Technology Controls
    Standard Chartered Bank Singapore Sep 2009 - Sep 2014
    London, England, Gb
    - Ensure Operational Risk Management Framework (ORMF) is embedded in business processes at country and product level for identification and mitigation of operational risks- Identification of Operational and Technology risks and work with stakeholders to resolve them on a timely manner- Approve Bank wide End User Computing (EUC) related risks and mitigation plans- Approve Bank wide risks related to direct access to SWIFT payment gateway - Define a framework to drive and measure standardisation agenda for GTO- Measure standardisation improvement initiatives through Standardisation Index- Deliver a Bank wide Standard Operating Model for reconciliation using TLM
  • Standard Chartered Bank Singapore
    Business Planning Manager - Group Technology Solution Delivery
    Standard Chartered Bank Singapore Nov 2007 - Sep 2009
    London, England, Gb
    - Improve Management process in Group Technology Solution Delivery function- Drive efficiency improvement initiatives in Group Technology Solution Delivery function
  • Standard Chartered Bank Singapore
    Director & Regional Head Of Client Service Group - Wholesale Bank Africa
    Standard Chartered Bank Singapore Apr 2006 - Oct 2007
    London, England, Gb
    - Responsible for delivering Wholesale Bank Client Service (Outserve) agenda in Africa using IDEAL (Six Sigma based internal process) - Setting up Client Service Group (CSG) Structure in Wholesale Bank Africa (13 Countries)- Conduct external surveys and internal products surveys to capture Voice of Customer (VOC) and implement action plans to fix issues identified from the surveys- Implement a CRM System
  • Standard Chartered Bank Singapore
    Director - Strategic Implementations
    Standard Chartered Bank Singapore Aug 2003 - Apr 2006
    London, England, Gb
    - Responsible for setting up Standard Chartered Bank Branch operations in Kish Island, Iran and Kabul, Afghanistan
  • Standard Chartered Bank Singapore
    Regional Head Of Information Technology - Middle East & South Asia (Regional Cio)
    Standard Chartered Bank Singapore Jan 2002 - Jul 2003
    London, England, Gb
    - Managing IT services across the Middle East and South Asia as per service level agreements with multiple businesses across the region- Responsible for a cost budget of US$ 20 Million across the region- Managing 7 direct reports and staff of 100 in 10 countries in the region- Re-Engineering of IT Service Delivery (RSD) Project - RSD centralised service line, IT security, and first level technical support for MESA region in Chennai, India and KL, Malaysia- Rolling out SCB Core Banking system (eBBS) in 6 countries- Rolling out of group best practices across the region.- Implementation of various Group/Regional projects.- Systems development together with the Development Center in Chennai.
  • Standard Chartered Bank Singapore
    Chief Operating Officer
    Standard Chartered Bank Singapore Oct 2000 - Jan 2002
    London, England, Gb
    - Managing Banking Operations and Operational Risk Wholesale Banking and Consumer Banking operations covering Trade Finance, Cash Management, Global Markets, Securities (Custody), Credit and Loans (Secured & unsecured), Credit Cards, and Clearing - Integration of Grindlays Bank’s Operations with Standard Chartered Bank Operations covering People, Systems, Policies & Procedures and deliver agreed synergies- Member of the Country MANCO.- Managing 7 direct reports and staff of 250+
  • Standard Chartered Bank Singapore
    Head Of Operations
    Standard Chartered Bank Singapore Jan 1999 - Oct 2000
    London, England, Gb
    - Managing Service Delivery & Risk Management of both Wholesale Bank and Consumer Bank operations covering Trade Finance, Cash Management, Global Markets, Securities (Custody), Credit and Loans (Secured & unsecured), Credit Cards, and Clearing- Member of the Country MANCO- Country Y2K Manager - Managing 5 direct reports and staff of 90
  • Standard Chartered Bank Singapore
    Head Of Information Technology (Cio)
    Standard Chartered Bank Singapore Aug 1996 - Jan 1999
    London, England, Gb
    - Planning and budgeting for Technology related products and services- Maintaining agreed service levels- Delivering Technology related projects on time/budget- Member of the Country MANCO.- Responsible for Y2K roll out (LAN, WAN, Desktop, Servers and applications)
  • Keells Business Systems Limited
    Customer Engineering Manager
    Keells Business Systems Limited Jan 1988 - Aug 1996
    Colombo, Lk
    - Member of the Management Committee- Managing Customer Service for approximately 5000 customers- Managing a team of Asst. Managers, Engineers, Technicians and Support Executives (50 Staff members)- Training staff on technical aspects and customer service- Preparation and achieving annual plans covering revenue and profit targets, capital expenditure planning etc.- P&L responsibility for services- Dealing with principals such as IBM, AST, Lexmark, and Emmerson.- Working closely with Marketing Division to provide required technical support especially in very large projects- Planning of Technology solutions for different business sectors in Sri Lanka

Thilak Piyadigama Skills

Risk Management Banking Retail Banking Financial Risk Credit Risk Credit Cards Strategy Payments Team Management Portfolio Management Business Planning Commercial Banking Core Banking Trade Finance Project Management Governance Operational Risk Corporate Finance Relationship Management Change Management Investment Banking Business Analysis Management Internet Banking Credit Credit Analysis Vendor Management Program Management Financial Analysis Operational Risk Management Business Strategy It Service Management Financial Services Service Delivery Finance Leadership It Strategy Crm Business Process Integration Executive Management Cash Management Team Leadership Software Project Management Loans Analysis Strategic Planning Information Technology Outsourcing Requirements Analysis

Thilak Piyadigama Education Details

  • Insead
    Insead
    Senior Management Development Programme
  • University Of Sri Jayewardenepura
    University Of Sri Jayewardenepura
    General
  • London Business School
    London Business School
    Creating The Future Programme
  • Engineering Council - United Kingdom
    Engineering Council - United Kingdom
    Electronics & Telecommunication Engineering
  • University Of Moratuwa
    University Of Moratuwa
    Electronics & Telecommunication Engineering

Frequently Asked Questions about Thilak Piyadigama

What company does Thilak Piyadigama work for?

Thilak Piyadigama works for Webxpay

What is Thilak Piyadigama's role at the current company?

Thilak Piyadigama's current role is Executive Chairman.

What is Thilak Piyadigama's email address?

Thilak Piyadigama's email address is thilak.piyadigama@sc.com

What schools did Thilak Piyadigama attend?

Thilak Piyadigama attended Insead, University Of Sri Jayewardenepura, London Business School, Engineering Council - United Kingdom, University Of Moratuwa.

What are some of Thilak Piyadigama's interests?

Thilak Piyadigama has interest in Rugby, Traveling, Cricket, Reading, Photography, Running, Golf, Diving, Health.

What skills is Thilak Piyadigama known for?

Thilak Piyadigama has skills like Risk Management, Banking, Retail Banking, Financial Risk, Credit Risk, Credit Cards, Strategy, Payments, Team Management, Portfolio Management, Business Planning, Commercial Banking.

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