Thilip Kumar Subramaniam

Thilip Kumar Subramaniam Email and Phone Number

Grab and Indrive Driver Partner @ Grab
Kuala Lumpur, MY
Thilip Kumar Subramaniam's Location
Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Thilip Kumar Subramaniam

Business Development Executive Sales & Marketing ( Looking for Senior Executive , Assistant Manager or Manager position )

Thilip Kumar Subramaniam's Current Company Details
Grab

Grab

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Grab and Indrive Driver Partner
Kuala Lumpur, MY
Website:
grab.com
Employees:
51396
Thilip Kumar Subramaniam Work Experience Details
  • Grab
    Grab And Indrive Driver Partner
    Grab
    Kuala Lumpur, My
  • Grab
    Grab & Indrive Driver Partner
    Grab Mar 2018 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    I doing grab and indrive driving partner in klang valley 51/2 days full time e-hailing services :
  • Maxis
    Helpdesk Specialist Level 3 Management
    Maxis Dec 2016 - Jan 2018
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    ⦁ My duty in maxis telecommunication includes providing tier 3 support for any technical fibre issues and problems ⦁ The cases are pulled from system to do finding based on the case and then to proceed further, provide assistance by phone, email and/or using a ticket management system (Amdocs)⦁ Create a trouble ticket to escalate to tm for a join test, follow up with customer for appointment fixing and email to tm based on the fault scenarios and perform level three troubleshooting for multiple cases. It is also my responsibility to communicate with technician regarding appointment and lateness, check UPCC system for exhausted and duplicate profile issues, delete duplicate profile and reset UPCC if exhausted, create VoIP password based on the phone number and account number and upload script for router firmware⦁ Additionally, I create customer record on HDMS to track customer information, end to end follow-up on network issues and track issues to resolution, liaise with customer and technical escalations team, verify customer connection and follow up to close case after resolution⦁ Once it is done, then update in the internal knowledgebase with the issue resolution details, follow up on tickets until the full resolution is fixed and help senior to do report ⦁ This is the task in maxis telecommunication I got did in 2 shift operations which are morning and afternoon shift
  • Supercab Taxi
    Klang Valley Taxi Driver
    Supercab Taxi Aug 2012 - Nov 2016
    Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    I Drive taxi in klang valley , seremban and genting highlands area for 4 years time and the duty is to pick up customer and drop of in the location they ask while use metered or application e-hailing services :⦁ Drive and drop off at klang valley , seremban and genting highlands ⦁ 1 day or 3 day trips tours in kuala lumpur and selangor areas ⦁ 1day trip to genting highlands area ⦁ Klia drop off trips coverings
  • Harvey Norman
    Assistant System Administrator (It)
    Harvey Norman Jul 2011 - Jul 2012
    Selangor, Malaysia
    ⦁ Windows server installation, testing and commissioning⦁ System administration task in Windows environment⦁ Prepare testing scripts and acceptance test procedures⦁ Attend to systems fault and perform diagnosis and resolution⦁ Document service reports and any necessary maintenance documentaion ⦁ Perform preventive maintenance in accordance to established procedures ⦁ Any other task asassigned by the appointed supervisors
  • Scicom (Msc) Bhd
    Senior Level Technical Helpdesk Level 3 Management (Support Team Leader & Manager)
    Scicom (Msc) Bhd Oct 2009 - Jul 2011
    Kuala Lumpur, Malaysia
    In Scicom Msc I have to manage Singtel Project in the call-center which is a level 2 which remains known as tier 2 supervisor under assistant manager and operation manager work based on service level agreement also we take life transfer manager calls to work based on the report. Apart from that, we will do excel reports based on the call-center report cases to pass to higher management also with troubleshooting based on the cases report, furthermore, we will give training for newcomers also work on agent leave documents such as medical leave, emergency leave, including annual leave with higher call volume time management as well. Finally, the conclusion is we are doing a manager support job at Scicom MSC
  • Offgamers
    Online Operation Officer
    Offgamers Feb 2008 - Sep 2009
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    The job in Off gamers is definite as below:• Sell world or warcraft and other games items online and collect money via online payment such as credit card and bank transfer from local and international customer • Play and upgrade game character to sell the items is a part of working task • 3 rotational shift is the work • China man gold, English man gold and Asian man gold with other game terms apply for this job • Handle standard documents work related to this job • Handle payment invoices through photocopy and bind as a prove
  • Night Market
    Night Market Food And Snack Sellers (Sales&Chef)
    Night Market Jan 2003 - Feb 2008
    Malacca, Malaysia
    I did night market with parents in Malacca cover 4 areas which is kampung lapan , durian tunggal , tampin and telok mas (2days) in total of 5 days in a week + do fry murukku at home 2 days with packeting's :• Do murukku at home on Thursdays and Sunday also do packeting's• We do sell kacang tanah fry via packets • Murukku have 2 type we sell which is murukku standard and parka murukku• We do fry vadeh included which is 2 type and sell with 2 types of murukku and kacang tanah cover sales in malacca night markets

Thilip Kumar Subramaniam Skills

Freight Transportation Business Process Outsourcing Sales Operations Quantity Surveying Business Development Office Administration Microsoft Office Operations Management Sales And Marketing Marketing Sap Erp Administration Freight Forwarding Customer Service Logistics Management Market Analysis Surveying Management Warehouse Management Systems Crm Warehouse Operations It Service Management Erp Software

Thilip Kumar Subramaniam Education Details

Frequently Asked Questions about Thilip Kumar Subramaniam

What company does Thilip Kumar Subramaniam work for?

Thilip Kumar Subramaniam works for Grab

What is Thilip Kumar Subramaniam's role at the current company?

Thilip Kumar Subramaniam's current role is Grab and Indrive Driver Partner.

What schools did Thilip Kumar Subramaniam attend?

Thilip Kumar Subramaniam attended Asia E University, Successful Management Consulting, K-Pintar Training Academy.

What skills is Thilip Kumar Subramaniam known for?

Thilip Kumar Subramaniam has skills like Freight Transportation, Business Process Outsourcing, Sales Operations, Quantity Surveying, Business Development, Office Administration, Microsoft Office, Operations Management, Sales And Marketing, Marketing, Sap Erp, Administration.

Who are Thilip Kumar Subramaniam's colleagues?

Thilip Kumar Subramaniam's colleagues are Panji Putra Pamungkas, Deva Gustiana, Sony Jaya, Nanda Andriansyah, Justin Curitana, Aris Sunarto, Oman Oman.

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