Tim Thilleman Email & Phone Number

Baltimore, Maryland Area

Hospitality Information Technology Consultant moving your Company to new Technological Strategic Levels through expert managed services.

St. Michaels, Maryland

Director of IT at the exclusive resort along the Chesapeake Bay in beautiful St Michaels MD. PERRY CABIN RESORTS

Greater Chicago Area

SLT is a non-profit Illinois Arts Organization based in Chicago. Formed as a group of craftspeople adapting literary works for the stage, in 2009 the company expanded into production development and the creation of graphics-based marketing tools for theatres. Its purview is the history and impact of the world's popular culture, it's aim is to encourage.

DoubleTree by Hilton Chicago Oak BrookMile North Hotel Chicago

Chicago, Illinois

Currently and active working with both the Doubletree by Hilton Chicago-Oak Brook and the Mile North Hotel as their Information Technologist.

Oak Brook, IL

• JOB DESCRITPTION UPDATEDIn this Dual Role Tim is managing the Sales & Catering Department's Delphi Systems and all its peripheries including: Meeting Broker, E-Proposal, Connex and Interface to PMS, Hilton's OnQ.
• Information Technology Manager effectively manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning, forecasting/budgeting development of all.
• Provides all IT related serves in an effective manner that ensures maximum access to and implementation of technology services
• Plan, organize, direct, control and evaluate the operations of Information Systems
• Hire and manage contractors to design, develop, implement, operate and administer computer, TV and telecommunications software, networks and information systems
• Manage the IT budgets and expenses and well as all vendor contracts and maintenance agreementsInstalled, Project Managed the upgrade from current Guestroom TV’s to a new five year contract with Sonifi/Direct TV Stay.

Oak Brook, IL

Assisting the Sales & Catering Departments along with Convention Services with managing their Delphi System during transition period.

Greater Chicago Area

Logo Imprinted and Branded Promotional Products such as tshirts, pens, baseball caps, drawstring bags, coffee mugs, usb keys, corporate gifts and awards, letterheads, ANY and ALL things promotional and giveaway.REP Chicago is a Certified WBE, 100% Woman Owned Business. We are your ONE STOP SHOP for all things LOGO IMPRINTED and PROMOTIONAL. The items that.

Wisconsin And Illinois

Responsible for building, maintaining and tabulating USA Roller sports artistic skating (Figure Skating) contests throughout various meets in Wisconsin and Illinois by using the latest technology and software from USARS...Completed final certification during the National Competitions in Ft. Wayne, IN in July 2011.

Greater Chicago Area

• Sales & Registrations Manager ~ Sales Growth from 2007-present 35% increase
• Customer Service Manager ~ Responsible for over 500 Clients annually
• Technology/Database/Systems Manager ~From Manual operations to 80% Automated from 2007-2011 to Professional Database Report Marketing-CRM
• Website & Online Payment Gateway Manager ~ Streamlined Personalized Customer Web Portal
• Marketing Manager ~ Managed many 3rd part online marketing vendors
• Facilities Manager ~ 5 locations throughout Northern Chicago land Area

Greater Chicago Area

• Manage Delphi (CRM) training for all current and new employees that utilize S & C Systems.
• Group Sales Incentive Analysis: MTD, QTD, YTD. Actuals vs. Goal.
• Group Sales Analysis of Group Rooms, Pace to Budget vs. Goal on a month to month basis. Analysis in needs period and rates required.
• Design and create reports for each Sales and Catering Manager, identifying critical need times. By showing historical data vs. past and current trends, Sales Managers are given tools to maximize and capitalize on.
• Responsible for compiling and extracting Data from the Sales and Catering System to complete the month end reports for group sales, catering and meeting services. Report includes: Performance, Group Room Historical.
• Responsible for all computer related initiatives to provide direction for Sales and Marketing department heads.

Greater Chicago Area

Distribution ManagerPackage and DeliveryCustomer ServiceSales

Durham, New Hampshire

• Manage customer service at main desk, periodicals, newspaper distribution and circulation.
• Responsible for the gathering, serial status update and transfer of all current periodicals to the bindery facility.
• Educate and train student employees.
• Full responsibility for the Loan Department and the Library at various times.

Durham, New Hampshire

• College Instructor for “Introduction to Movement and Vocal Production” designed for Department of Theatre and Dance Majors.

Durham, New Hampshire

• Supervisor for a major project of relocating 1.5 million volumes of the University of New Hampshire’s library collection.

Certificate Of Completion, Project Management Professional

Completed the Certification Program for “Project Management Professional”

Bfa (Mfa Equivalent)

Business/Commerce, General