Omnichannel, Retail, E-commerce, Productmanagement, Coaching,BtC, BtB, Changemanagement, Businessstrategy, International management.Feel free to connect and meet.0031655396725thiloorthen@gmail.com

Various interim management positions: Salesmanager at Prominent & MolenaarOperational director at Retail DixonsManaging Director at Bukatchi/Tuinmeubelen.nl

Amplifon Group (Beter Horen): Retail and Homeservices Sales of hearing aids and peripheralsResponsible:70 Beter Horen-stores and service at home. Managing 7 Regionmanagers and 350 Employees. Member MT. Responsible for turnover and performance, marketing and innovation.Achievements:Develop and implement customer focus strategy and several commercial concepts. Increased Net Promotor Score from 18 percent to 27 percent in the first year. Customer satisfaction from 6,8 to 8,1 also in the first year. Highest score in acquisition of new clients, and average sales price.

Sales of mediaproducts (books, music, films, games)Responsible:30 ECI-stores, 1 new brand Cosmox-store. Managing 3 Areamanagers and 180 Employees. Responsible for turnover and performance.Achievements:Develop and implement retailstrategy. Restyling stores in line with herpositioning. Develop and implement new bookstoreconcept: Cosmox. Increased number of visitors with 40% and raised number of members with 5000 members in the first year. Nomination Retailer of the year in 2007.

Purchase and sales of consumer electronicsResponsible: Sales/margin, P&L and overall cost structure of megastore Mediamarkt in Enschede. (3500m2) Managing 12 Department Leaders and 110 Employees. Product assortment;entering/exiting/GFK/margin makers/industrial consultations/competition Stock; level/age/negative stock. Marketing; compiling flyers/newspaper advertisements/marketing funds.Achievements;Became the local marketleader. Best coordination of opening new megastore in Almere.

Sales of hobby and consumer electronicsResponsible: Sales/margin, P&L and overall cost structure. Assortment; compiling using mail-order catalogues and locally. Marketing; compiling flyers/newspaper advertisements/personalized mailings. Managing 4 executives and 30 employees. Responsible for processing returned items and for delivery of items from the Netherlands within 24 hours. Member MT. Determining strategy, business analysis, and implementation of SWOT.Presentation/analyses of monthly shop and logistics figures. Organizing large-scale model-making/car-entertainment eventsAchievements: Yearly revenue growth from 25%. Number of visitors during Model construction days over 15000.

Responsible for Electronics and Office