Thin Nu Swe Email & Phone Number

Yangon, Myanmar

Tested Automation initiatives, designing and building test automation scripts for Web APIs, Mobile Apps, and Database QueriesCreated and Maintained Test Case Documentation based on Product and Technology Requirements and Design documents.Performed manual and automated testing in Development, Integration, UAT and Production Environments.Contributed to deployment sign off activities, both before and after production deployments both in office hours and on some occasions out of hours.Analyzed UAT test results to discover and report out on bugs.Document bugs effectively and collaborate with developers to see them resolved.Worked with IT Operations Lead to plan and execute product & campaign UAT.Diagnosed issues to determine the scope and provide reproduction scenarios.Tracked multiple test executions simultaneously and synthesize results. Proactively identified new tools/ processes/ approaches and continuously strive to find ways to improve the overall testing strategy with the help of the QA Manager.Ensured high-quality app releases maintain a 99% crash-free rate.

Yangon, Myanmar

Enhanced end-user satisfaction by promptly resolving technical issues through effective troubleshooting methods.Delivered level 1 and 2 support to end-users via telephone, email, and remote desktop tools.Utilized ticketing systems to manage and process support actions and requests.Conducted testing, Collected and analyzed customer information.

Yangon, Myanmar

- Conducted in-depth regression tests after each iteration, validating that existing features remained unaffected during new developments.- Validated application functionality across multiple platforms, ensuring seamless cross-platform compatibility.- Enhanced software quality by meticulously executing manual test cases and identifying defects.- Performed end-to-end system testing, verifying overall system integration and data integrity for enhanced reliability.- Worked closely with developers to debug and resolve complex software issues, ensuring customer expectations were consistently met- Assisted the team in tackling cross-platform engineering challenges and contributed creative ideas to improve the quality of the product

Yangon, Myanmar

- Enhanced customer satisfaction by promptly addressing issues identified - Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear compatibility- Collaborated closely with development teams to improve software

Bachelor Of Engineering - Be, Information Technology

Bachelor Of Technology - Btech, Information Technology