Bytedance Account -Dedicated Lead for Hard Services On-Site with expertise in delivering workplace & engineering services to the highest standards.-Leading a team of technicians and service partners, I manage hard services subcontractors, integrating all services within SLAs. My focus includes identifying engineering improvement programs to reduce costs and improve uptime, as well as establishing management strategies for engineering services and critical environments-Design the 52-week planner for all Planned Preventive Maintenance (PPM) activities and efficiently plan and coordinate yearly Electrical Annual Shutdown events.-Coordinate and plan projects across Singapore offices-Lead operations for all Bytedance offices across Singapore

To provide guidance and assistance to all site staffspertaining to the operational mattersExperienced in end-to-end project management, including needs identification, design, quotation, component sourcing, manpower coordination, execution, training, and handover.Knowledge of HVAC , Cooling towers , Electrical switchboards ,Generator sets and Plumbing system to supervise the contractors accordingly .Recommend preventive measures and prompt and effective troubleshooting related to BMS.

Knowledge of HVAC , Cooling towers , Electrical switchboards and Generator sets to supervise the contractors accordingly .Recommend preventive measures and prompt and effective troubleshooting related to BMS.Three-time recipient of employee awards.Led a $1M estate R&R project with full ownership and accountability.

Facilities Management Operation- Coordinated between contractors, staff and residents to investigate and rectify defects - Managed student maintenance requests- Organized and conduct room facility inspectionsFront Office Operations- Performed Resident arrival and departure registration duties in university resident halls- Handled keycard programming, issuance and collection- Collected of payment and maintained resident accounts- Ensured the security of resident and master keysDining Services- Inventory Management- Helped produce marketing collaterals- Performed dining administration prior to check-ins