Thinagaran Shanmugam
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Thinagaran Shanmugam Email & Phone Number

Service Designer @ SITA | Computer Science Bachelor at SITA
Location: Singapore, Singapore, Singapore 6 work roles 4 schools
1 work email found @att.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Service Designer @ SITA | Computer Science Bachelor
Location
Singapore, Singapore, Singapore
Company size

Who is Thinagaran Shanmugam? Overview

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Quick answer

Thinagaran Shanmugam is listed as Service Designer @ SITA | Computer Science Bachelor at SITA, a company with 7089 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Thinagaran Shanmugam.

Thinagaran Shanmugam previously worked as Service Designer at Sita and Customer Success Manager at Sita. Thinagaran Shanmugam holds Bachelor, Computer Science from Apiit.

Company email context

Email format at SITA

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{first}.{last}@att.com
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Profile bio

About Thinagaran Shanmugam

Thinagaran Shanmugam is a Service Designer @ SITA | Computer Science Bachelor at SITA. He possess expertise in team management, networking, management, telecommunications, outsourcing and 38 more skills. He is proficient in Bahasa Malaysia and English. Colleagues describe him as "Thina is very detailed when handling operational tasks and issues. A stickler to processes, he never fails to respond with facts and is able to communicate and manage stakeholder's expectations." and "Thina is a very detailed manager with attention to detail. Having worked with Thina in various project, he has never failed to communicate ideas/requirements to various levels of management in Docomo Intertouch. Being a customer facing department, Thina has always managed customer's requirements and expectations while ensuring a successful technical operation."

Listed skills include Team Management, Networking, Management, Telecommunications, and 39 others.

Current workplace

Thinagaran Shanmugam's current company

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SITA
Sita
Service Designer @ SITA | Computer Science Bachelor
cointrin, geneva, switzerland
Website
Employees
7089
AeroLeads page
6 roles

Thinagaran Shanmugam work experience

A career timeline built from the work history available for this profile.

Service Designer

Current

Singapore

1. Design and cost the operational support solution for standard, customized, non-standard, complex and outsource projects in the area of Service Operation & Service Management, which provides the Service Model associated to the Core Product/Service proposed to airports/airlines opportunities, covering 13 APAC countries including Singapore & Malaysia.2..

Jan 2023 - Present

Customer Success Manager

Singapore

1. Lead service management role in managing service management/operation, of Singapore Airlines voice network (140+ UCS sites) & Call Collection of 22 countries via Singapore SBC cluster. 2. Managing solution provider partner, namely Orange Business Services.3. Successful implementation of various service improvement plan in ensuring smooth incident &.

Nov 2019 - Dec 2022

Service Manager

Kuala Lumpur, Malaysia

Lead Service Manager for Singapore airline voice solution and support, with over 140 sites globally.

May 2017 - Oct 2019

Manager, Service Assurance & Network Operations

Singapore

Jul 2011 - Dec 2016

Senior Manager, Noc And Is Operations

Singapore

NOC - Network Operation Center (Team of 18)♦ Overall management of the NOC - ensure continual support process improvement within the NOC including but not limited to automation of tasks and reporting, implementation of monitoring initiatives of commissioned sites Global IS Operations (Team of 3) / Manila IS Operations (Team of 4)♦ Manage, organize and.

Oct 2007 - Mar 2011

Head Of It

Pan Pacific Hotel Kuala Lumpur (Now Known As Seri Pacific Hotel)

♦ Total administration, planning & day-to-day operation of the all systems deployed in this property.♦ Corporate liaison/reporting on KPI and policy updates♦ Annual IT budget & business plan ♦ Implementation of IT policies and procedures ♦ IT procurement & vendor liaison ♦ End-user support – 200 Workstations & hotel Guest requirement

Jan 1996 - Sep 2007
Team & coworkers

Colleagues at SITA

Other employees you can reach at sita.aero. View company contacts for 7089 employees →

4 education records

Thinagaran Shanmugam education

Bachelor, Computer Science

Apiit

Network Security Manager Fundamentals

Juniper Networks

Certificate of Attendance

Itil V3 Foundation

Pda Training & Consultancy

Prince2 Project Management Methodolody

Pda Training & Consultancy
FAQ

Frequently asked questions about Thinagaran Shanmugam

Quick answers generated from the profile data available on this page.

What company does Thinagaran Shanmugam work for?

Thinagaran Shanmugam works for SITA.

What is Thinagaran Shanmugam's role at SITA?

Thinagaran Shanmugam is listed as Service Designer @ SITA | Computer Science Bachelor at SITA.

What is Thinagaran Shanmugam's email address?

AeroLeads has found 1 work email signal at @att.com for Thinagaran Shanmugam at SITA.

Where is Thinagaran Shanmugam based?

Thinagaran Shanmugam is based in Singapore, Singapore, Singapore while working with SITA.

What companies has Thinagaran Shanmugam worked for?

Thinagaran Shanmugam has worked for Sita, Orange Business Services, At&T, Docomo Intertouch Pte Ltd, and Pan Pacific Hotel Kuala Lumpur (Now Known As Seri Pacific Hotel).

Who are Thinagaran Shanmugam's colleagues at SITA?

Thinagaran Shanmugam's colleagues at SITA include Raymond Peltier, Santosh Jadhav, Mateusz Pączek, Eduardo N. Vasquez Torres, and Mostafa Hassan.

How can I contact Thinagaran Shanmugam?

You can use AeroLeads to view verified contact signals for Thinagaran Shanmugam at SITA, including work email, phone, and LinkedIn data when available.

What schools did Thinagaran Shanmugam attend?

Thinagaran Shanmugam holds Bachelor, Computer Science from Apiit.

What skills is Thinagaran Shanmugam known for?

Thinagaran Shanmugam is listed with skills including Team Management, Networking, Management, Telecommunications, Outsourcing, Computer Network Operations, It Operations, and Itil.

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