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Thinesh Paramalingam Email & Phone Number
Desktop Technician (Level 3)
at
Dayforce
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Desktop Technician (Level 3)
Location
Pickering, Ontario, Canada
Company size
Who is Thinesh Paramalingam? Overview
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Quick answer
Thinesh Paramalingam is listed as Desktop Technician (Level 3) at Dayforce, a company with 5997 employees, based in Pickering, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Thinesh Paramalingam.
Thinesh Paramalingam previously worked as Technical Support Analyst at Dream and Web Designer at Tpn Web Design. Thinesh Paramalingam holds Php Programming With Mysql from Sheridan College.
Company email context
Email format at Dayforce
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Dayforce
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Profile bio
About Thinesh Paramalingam
Highly motivated and customer-focused IT Professional with a strong passion for providing exceptional support and troubleshooting solutions. I have developed a solid foundation in IT service management, computer hardware, peripherals, storage devices, display technology, and technical support. I am adept at diagnosing and resolving hardware and software issues, ensuring minimal downtime and optimal functionality for end-users.My commitment to continuous learning and professional development drives me to stay up-to-date with the latest industry trends and technologies. I aim to further validate my technical expertise and enhance my ability to provide efficient and effective IT support.With excellent communication skills and a strong customer service orientation, I excel in explaining technical concepts to non-technical users in a clear and concise manner. I thrive in fast-paced environments, working collaboratively with cross-functional teams to deliver timely solutions and exceed customer expectations.My practical experience, equips me with a solid foundation in hardware and software troubleshooting. I am proficient in IT system maintenance, network configurations, and user support. I am also familiar with common operating systems, programming languages, and applications.I am eager to leverage my growing technical skills and knowledge to contribute to a dynamic IT Support team. If you are seeking a dedicated professional with a drive for continuous improvement and a genuine passion for technology, let's connect and explore how I can make a valuable impact in your organization.
Current workplace
Thinesh Paramalingam's current company
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Dayforce
5 roles · 13 years
Thinesh Paramalingam work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst
Current- Solely responsible for onboarding all new hires; set up account, workstation, laptop, phone, etc.
- Remotely accessing end users computers using AnyDesk to troubleshoot/solve software problems.
- Managing day-to-day tickets using ServiceNow while exceeding SLA targets.
- Helped migrate from Webex to Teams which resulted in significant savings.
- Purchasing of hardware and software via Coupa as part of procurement process.
- Coordinating with laptop vendor (Lenovo) for hardware warranty repairs.
2023 - Present
~3 yrs 5 mos
Web Designer
Current
Tpn Web Design
- Built user-friendly websites by leveraging creative and software engineering/programming skills, such as PHP, CSS, and MySQL, as well as meticulously optimized them for seamless performance across various devices.
- Ensured websites achieved optimal visibility and user experience by demonstrating an experienced grasp of content management systems (CMS) and search engine optimization (SEO).
- Set up a virtual private server with Plesk (web hosting platform) to streamline and manage multiple websites through a single interface.
- Utilized Chrome DevTools for debugging and tracing to ensure peak performance.
- Kept abreast of cutting-edge technologies and emerging industry trends in website design and development to deliver high-quality results.
- Key projects included: redlotusfilms.ca, thelivewellclinic.co.uk, and topprioritymessenger.com
Mar 2006 - Present
Customer Success Officer (Level 2)
- Respond to a high volume of daily tickets related to Copyright, Licensing, Tax, Piracy, and Fraud, ensuring their timely resolution.
- Offer specialized support for WordPress Themes/Plugins, addressing related issues and ensuring customer satisfaction.
- Identify pain points within company policies and practices and work collaboratively with leadership team, stakeholders, and teams to develop and implement solutions.
- Guide users through account setup and address support tickets promptly to support the pre- and post-sales process.
- Identify and resolve customer queries by collaborating effectively with multiple departments.
- Achieve adherence to service level agreements (SLAs) by ensuring the timely resolution of support tickets.
2013 - 2023
~10 yrs
Fraud Analyst (Contract)
- Managed global payments and frauds, in addition to outgoing payments for Envato authors.
- Worked with payment systems including: PayPal, Skrill, Payoneer, Braintree, and NAB Banking on fraud and compliance.
- Effectively managed Envato’s fraud system (Kount) to analyze performance of fraud rules.
- Utilized SQL to analyze and detect new fraud trends.
Feb 2015 - Apr 2015
3 education records
Thinesh Paramalingam education
Php Programming With Mysql
Web Design, Development & Maintenance
Computer Programmer Analyst
FAQ
Frequently asked questions about Thinesh Paramalingam
Quick answers generated from the profile data available on this page.
What company does Thinesh Paramalingam work for?
Thinesh Paramalingam works for Dayforce.
What is Thinesh Paramalingam's role at Dayforce?
Thinesh Paramalingam is listed as Desktop Technician (Level 3) at Dayforce.
Where is Thinesh Paramalingam based?
Thinesh Paramalingam is based in Pickering, Ontario, Canada while working with Dayforce.
What companies has Thinesh Paramalingam worked for?
Thinesh Paramalingam has worked for Dayforce, Dream, Tpn Web Design, and Envato.
How can I contact Thinesh Paramalingam?
You can use AeroLeads to view verified contact signals for Thinesh Paramalingam at Dayforce, including work email, phone, and LinkedIn data when available.
What schools did Thinesh Paramalingam attend?
Thinesh Paramalingam holds Php Programming With Mysql from Sheridan College.
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