• Streamlining processes and automating manual tasks to improve efficiency and reduce labor hours required to support them.• Reviewing each system monthly. Document the findings and alert the OA Manager of any changes affecting the system’s security posture. This may include reviews of the system’s security authorization and OA compliance documentation, scan data, asset list, FISMA scores and inventory, agile project planning tools, and discussions with the Information System Security Officer (ISSO)/ Information Technology (IT) Project Manager(s) (ITPM) and other system team members.• Ensuring all systems meet DHS/USCIS OA requirements. This may include monitoring the DHS Xacta tool (or other authoritative tool as determined by DHS) for workflow discrepancies, investigating and resolving issues when systems are not in the appropriate workflow step, and proactively monitoring workflow related reports for action and/ or mitigation.• Monitoring and tracking Cyber Hygiene weaknesses. This may include assisting system teams with identifying/investigating root causes and remediation plans, drafting weakness descriptions for POA&Ms, reviewing waiver documentation, maintaining accurate reporting for the program.• Performing, monitoring, and responding to data calls as needed. This may include the development of a tracking mechanism (Microsoft Excel/ SharePoint/Other).• Preparing reports and briefings in support of the OA Program, as requested. This may include status reports on projects, program-level reports for various levels of management.• Streamlining processes and automating manual tasks to improve efficiency and reduce labor hours required to support them.

Same project as the Quadrant and ASI contract• Conducted analysis and determine client operational objectives by studying business functions, gathering information, and evaluating output requirements.• Conducted customer needs assessments and creating procedures, workflows, reports, and other artifacts to support.• Documented end user requirements and create workflow and process diagrams to support customer business needs.• Developed security policies, procedures, and authorization artifacts compliant with NIST 800-53 and FedRAMP.• Worked on System Security Plan (SSP), Statement on Standards for Attestation Engagement (SSAE), and Security Testing and Evaluation (ST&E).• Supported planning and operations for auditing, change management, compliance, contingency planning, incident response, and training activities.• Conducted system testing for business requirement verification and utilization to monitor performance.• Performed vulnerability scans for Servers in AWS Cloud and manage related POAMs.• Performed risk assessments using Risk Management Framework (RMF)• Implement third-party tools to assist in detection, prevention and analysis of security threats.

Same project as the Quadrant contract• Conduct analysis and determine client operational objectives by studying business functions, gathering information, and evaluating output requirements.• Conduct customer needs assessments and creating procedures, workflows, reports, and other artifacts to support.• Document end user requirements and create workflow and process diagrams to support customer business needs.• Develop security policies, procedures, and authorization artifacts compliant with NIST 800-53 and FedRAMP.• Worked on System Security Plan (SSP), Statement on Standards for Attestation Engagement (SSAE), and Security Testing and Evaluation (ST&E).• Support planning and operations for auditing, change management, compliance, contingency planning, incident response, and training activities.• Conduct system testing for business requirement verification and utilization to monitor performance.• Perform vulnerability scans for Servers in AWS Cloud and manage related POAMs.• Performed risk assessments using Risk Management Framework (RMF)• Implement third-party tools to assist in detection, prevention and analysis of security threats.

•Conducted analysis and determined client operational objectives by studying business functions, gathering information, and evaluating output requirements.•Conducted need assessment where appropriate by collecting information pertaining to work procedures, workflow, reports, and other customer business needs.•Provided end-user support by email, phone, chat, or face-to-face meetings.•Provided issue management for end-user problems and ensure a consistent high-level responsiveness and customer care.•Determined system utilization requirements by researching and testing systems.•Documented end user requirements and created workflow and process diagrams to support customer business needs.•Developed security authorization artifacts compliant with NIST 800-53 and FedRAMP.•Worked on System Security Plan (SSP), Statement on Standards for Attestation Engagement (SSAE), and Security Testing and Evaluation (ST&E).•Created and enforced security policies and procedures documents.•Conducted system testing and business requirement verification •Performed vulnerability scans for Servers in AWS Cloud and manage related POAMs.•Performed risk assessments using Risk Management Framework (RMF)

• Performed system administration task for Windows Domain and Office 365• Performed task that require knowledge of local and wan technologies• Trained end-user in corporate network and cybersecurity • Wrote necessary documentation to reflect current IT processes• Created request as a part of change management process• Appraised systems acquisition, development, maintenance and subsequent retirement to determine if it meets business needs• Investigated the readiness of systems for implementation into production• Performed post implementation reviews of systems to determine if the project deliverables meet the organization’s requirements• Evaluated and implementing IT maintenance such as patches and upgrades• Applied analytical thinking and troubleshooting expertise to solve complex problems

• Installed, supported, repaired and maintained of desktops, laptops and printers• Installed internal hardware, software, and other devices• Provided end user training for new software and hardware• Performed network cabling in client occupied offices and new facilities.• Created, managed, and edited websites for clients• Performed basic troubleshooting on mobile devices