Thịnh Phạm Email & Phone Number

Vietnam

- Plan & oversee target for team's revenue in next month and next quater - Identify new customer to achieve sale target- Search and consult customer to create financial solutionApr, 2020 - Mar, 2022  - Support team member to achieve individual target and maximize income - Directly interview and follow potential candidate to expand business scale

- Manage and develop an outbound call center for customer loyalty program- Recruit and train new team member- Continuously create new ideas and programs to motivate staff to accomplish self’s target- Develop sales strategies to achieve team objective- Be responsible for telemarketers weekly performance and company margin- Revamp working process to improve team's performance and productivity- Research market and propose new product and service to increase customer's experience and satisfaction - Work with internal team such as IT, accountant and front office for related issue

- Plan & oversee business development efforts for OYO in assigned areas/clusters with a goal to on-board high-quality budget hotels on to OYO network- Identify new hotels that meet OYO standards in terms of location, pricing, infrastructure quality, owner willingness etc. and pitch OYO’s partnership proposal- Negotiate OYO’s commercial agreement with interested hotels and sign-up rooms- Strengthen relationship with existing hotel owners & other relevant stakeholders- Collaborate with other teams in OYO such as operations, marketing, pricing, customer support, finance etc. to ensure smooth functioning of hotels on day-to-day basis

Vietnam

- Participate in meeting with clients and analyze client’s project’s goal & objective- Present company’s credential and project proposal to clients- Work with internal team (creative, planning, media and accountant team) to finalize proposal and present to clients - Work with suppliers (production house, studio, event agency) to deliver best price, time and product- Monitor the project to make sure it delivers KPI and minimize as much problem as possible- Communicate with clients in WIP to make sure their message is clear and well-delivered to internal team- Make report (weekly, monthly, quarterly and annually)

Vietnam

- Maintain relationship with current customers- Update their current contract and elevator’s status- Work with service team to support client for elevator's condition- Make quotation and dealing new maintenance contract