Phuc Thinh Nguyen
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Phuc Thinh Nguyen Email & Phone Number

Strategic Product Specialist in Healthcare Industry
Location: Ho Chi Minh City, Vietnam, Viet Nam 7 work roles 3 schools
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Role
Strategic Product Specialist in Healthcare Industry
Location
Ho Chi Minh City, Vietnam, Viet Nam

Who is Phuc Thinh Nguyen? Overview

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Quick answer

Phuc Thinh Nguyen is listed as Strategic Product Specialist in Healthcare Industry based in Ho Chi Minh City, Vietnam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Phuc Thinh Nguyen.

Phuc Thinh Nguyen previously worked as Product Specialist at Mitalab Co.,Ltd and Product Specialist at Roche Diabetes Care. Phuc Thinh Nguyen holds Bachelor'S Degree, Psychology from University Of Social Sciences And Humanities (Ussh).

Profile bio

About Phuc Thinh Nguyen

Our team at Mitalab Co., Ltd revolutionized customer service processes, ushering in a new era of satisfaction through meticulous CRM strategies. With a dual Bachelor's degree in Biomedical/Medical Engineering and Psychology, complemented by a certificate in Human Resource Management, my educational foundation was pivotal in steering these changes.Specializing in consumer products and project management, we successfully launched HCP engagement initiatives and crafted strategic bid advice. Our collaborative efforts led to surpassing regional customer care standards, illustrating our commitment to excellence and the impact of cohesive teamwork in the healthcare sector.

7 roles · 11 years

Phuc Thinh Nguyen work experience

A career timeline built from the work history available for this profile.

Product Specialist

Ho Chi Minh City, Vietnam

*Product Marketing*-Assisted customers in ROI assessment via developed management dashboard-Executed HCP engagement initiatives (events, campaigns, and sponsorships)-Created promotional materials in collaboration with communication/design teams-Conducted regular training and knowledge updates for the Regional Sales Team.*Product Management*-Provided.

Feb 2022 - Aug 2022

Product Specialist

Vietnam

*Customer Service Management*-Restructured and built processes to enhance customer satisfaction in care and warranty services-Managed a team of 4 customer service staffs directly via the Salesforce platform.-Customized and implemented complaint handling policies to align with global standards-Provided guidance on addressing unusual complaints, escalated.

Mar 2020 - May 2021

Product Specialist

Vietnam

*Sales* - Execute sales activities for assigned territories (POCT products) directly or in collaboration with local resellers- Develop customer relationships with KOLs and end-users- Prepare quotation/tender prices and consult the delivery, and commercial terms in accordance with company policies- Handle customer complaints related to sales and.

Jun 2019 - Dec 2019

Ai Operations Officer

Vietnam

  • Manage the team as a Scrum Master to plan and providing systematic guidance to the Product Owner on AGILE-SCRUM Model
  • Attend AI events to introduce the project and expand the network
  • Connect team members with the domain experts, departments, and vendors
  • Take responsible for drafting and developing policies and working processes
  • Train staff in policies and procedures and supervise their daily work
  • Conduct frequent performance reviews and meeting
Nov 2018 - Feb 2019

Internship

Medic Medical Center (Trung Tâm Y Khoa Hoà Hảo)

Ho Chi Minh City, Vietnam

  • Welcome customers/patients as they arrive at the Urology Department and inquire into how they would like to be assisted
  • Assist physicians & nurses on Uroflowmetry and Clinical procedures (Transrectal Ultrasound – TRUS)
  • Returned diagnostic results to patients and assist patients in understanding regarding other stages and location in the process
May 2017 - Aug 2017

Vice President Project

Cassandra - Wearable Ecg

Vietnam

A start-up project founded by Biomedical Engineering students with the aim to create wearable and affordable ECG with algorithms detecting arrhythmia and stroke.

Mar 2016 - Oct 2016

Co-Founder

Spime.Edu.Vn

Vietnam

  • An education platform which enables students and professors to connect with each other in research projects.
  • Planning and Conducting market research in universities scales
  • Building a business model to access grant from HCMC International University (Student project) and the fund from investors
  • Recruiting and establish a working structure for the project
2015 - 2016 ~1 yr
3 education records

Phuc Thinh Nguyen education

Bachelor Of Engineering - Be, Biomedical/Medical Engineering

Activities and Societies: BME Student Recruitment Campaign (2014, 2015), HR Staff of Information Department (2014), Speaker at The 7th.

FAQ

Frequently asked questions about Phuc Thinh Nguyen

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What is Phuc Thinh Nguyen's role at their current company?

Phuc Thinh Nguyen is listed as Strategic Product Specialist in Healthcare Industry.

Where is Phuc Thinh Nguyen based?

Phuc Thinh Nguyen is based in Ho Chi Minh City, Vietnam, Viet Nam.

What companies has Phuc Thinh Nguyen worked for?

Phuc Thinh Nguyen has worked for Mitalab Co.,Ltd, Roche Diabetes Care, Transmedic, Cao Thang Eye Hospital, and Medic Medical Center (Trung Tâm Y Khoa Hoà Hảo).

How can I contact Phuc Thinh Nguyen?

You can use AeroLeads to view verified contact signals for Phuc Thinh Nguyen, including work email, phone, and LinkedIn data when available.

What schools did Phuc Thinh Nguyen attend?

Phuc Thinh Nguyen holds Bachelor'S Degree, Psychology from University Of Social Sciences And Humanities (Ussh).

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