Head Of Monitoring And Partner Services
Current
Nov 2022 - Present
AeroLeads people directory · profile
Rob Sutton Email & Phone Number
Senior executive - Operations, Service, Sales, and Customer Success specializing in transforming the customer experience
at
Affiliated Monitoring
1 work email found
@affiliated.com
2 phones found area 732
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior executive - Operations, Service, Sales, and Customer Success specializing in transforming the customer experience
Location
Hillsborough, New Jersey, United States
Company size
Who is Rob Sutton? Overview
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Quick answer
Rob Sutton is listed as Senior executive - Operations, Service, Sales, and Customer Success specializing in transforming the customer experience at Affiliated Monitoring, a company with 215 employees, based in Hillsborough, New Jersey, United States. AeroLeads shows a work email signal at affiliated.com, phone signal with area code 732, and a matched LinkedIn profile for Rob Sutton.
Rob Sutton previously worked as Head of Monitoring and Partner Services at Affiliated Monitoring and Senior Vice President, Customer Care and Success at Therapy Brands. Rob Sutton holds Mba, Marketing from Rutgers University.
Company email context
Email format at Affiliated Monitoring
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{first}.{last}@affiliated.com
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AeroLeads found 1 current-domain work email signal for Rob Sutton. Compare company email patterns before reaching out.
Profile bio
About Rob Sutton
Senior executive leader with over 25 years experience in Operations Management, Customer Support, Sales Operations, Strategy, Business Process Improvement, and Operational Transformation supporting leading edge technologies and products across multiple industries and customer segments. Proven track record in increasing profitability, improving the customer experience, leading large organizations, and growing revenues.
Listed skills include Call Center, Business Process Re Engineering, Program Management, Business Intelligence, and 46 others.
Current workplace
Rob Sutton's current company
Company context helps verify the profile and gives searchers a useful next step.
Affiliated Monitoring
11 roles
Rob Sutton work experience
A career timeline built from the work history available for this profile.
Senior Vice President, Customer Care And Success
Jul 2021 - Nov 2022
Head Of Contact Center Operations
Senior executive leading the contact center operations for fast growing security, medical, and IoT monitoring company.
Mar 2019 - Jun 2021
Senior Vice President, Customer Care
Senior executive leading the post-sale support experience and operations for Vonage including customer retention and account management activities. Led a global team of 63 professionals and 700 front-office personnel to integrate and transform the implementation, support, customer retention, and fulfillment experience for business customers. Improved.
May 2016 - Jan 2019
Vice President - Global Customer Care
Responsible for the management, strategy, and improvement of Vonage Customer Care worldwide. Leadership over 1000+ customer facing staff in five countries supporting businesses across the globe. Business responsibility for improving revenue retention, collections, and the transformation of our customer on-boarding processes.Change agent who was able to.
Jun 2009 - May 2016
Avp, Global Contact Center Operations & Systems
Global leader responsible for the governance, improvement, and the globalization of AIG’s world wide customer-facing operations. Responsible for AIG contact center strategy, improving the cost structure of the operations, reducing operational risk and transforming operations to drive value and profitability
Nov 2005 - Jun 2009
Director - B2B Customer Care
Senior leader of the Business Markets Group responsible for merging and creating an integrated B2B support model for key enterprise customers for our wireless data products. Established a customer-facing project management team responsible for the management of large scale wireless deployments including the build out of operational controls to ensure.
Dec 2004 - Nov 2005
Director - Mobile Media Services Division
Senior leader of the Wireless Data business with principal focus on professional services, customer service, and provisioning operations for wireless data business customers. Responsibilities include establishing a strategy for business care, building and procuring a customer-facing technical team, and evolving and leading the organization to the delivery.
Jan 2002 - Dec 2004
Senior Manager - Planning And Operations
Senior manager holding positions in Operations, Strategy, and Process within the Customer Operations group. Directed a group of 14 professionals engaged in process reengineering, call center deployment, and project management.
May 2000 - Dec 2002
Senior Manager - Operations
Senior Manager with positions in Marketing Operations and Customer Care. Responsible for day-to-day management of AT&T WorldNet Service’s customer service, inbound telemarketing, retention operations, and software fulfillment operations. Managed a staff of 15 professionals, workforce management, and four call center outsourcer's with 1000+ combined seats.
Mar 1997 - Apr 2000
Project Manager/Analyst - Cio Organization
Feb 1993 - Feb 1997
Team & coworkers
Colleagues at Affiliated Monitoring
Other employees you can reach at affiliated.com. View company contacts for 215 employees →
JM
Jesus Morales
Colleague at Affiliated Monitoring
Houston, Texas, United States, United States
View →
SS
Shah Sarker
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
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CM
Chelsea Milton
Colleague at Affiliated Monitoring
Greater Houston, United States
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FI
Faizan Iqbal
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
VV
Virgen Velez
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
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TS
Treniese Sampson
Colleague at Affiliated Monitoring
Newark, New Jersey, United States, United States
View →
RW
Richard Whitaker
Colleague at Affiliated Monitoring
Houston, Texas, United States, United States
View →
AC
Awa C. Sene
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
DT
Doreen Tan
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
SP
Sharaine Pestano
Colleague at Affiliated Monitoring
East Orange, New Jersey, United States, United States
View →
Jesus Morales
Colleague at Affiliated Monitoring
Houston, Texas, United States, United States
View →
SS
Shah Sarker
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
CM
Chelsea Milton
Colleague at Affiliated Monitoring
Greater Houston, United States
View →
FI
Faizan Iqbal
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
VV
Virgen Velez
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
TS
Treniese Sampson
Colleague at Affiliated Monitoring
Newark, New Jersey, United States, United States
View →
RW
Richard Whitaker
Colleague at Affiliated Monitoring
Houston, Texas, United States, United States
View →
AC
Awa C. Sene
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
DT
Doreen Tan
Colleague at Affiliated Monitoring
New York City Metropolitan Area, United States
View →
SP
Sharaine Pestano
Colleague at Affiliated Monitoring
East Orange, New Jersey, United States, United States
View →
2 education records
Rob Sutton education
Mba, Marketing
Rutgers University
Bs, Management Information Systems
The College Of New Jersey
FAQ
Frequently asked questions about Rob Sutton
Quick answers generated from the profile data available on this page.
What company does Rob Sutton work for?
Rob Sutton works for Affiliated Monitoring.
What is Rob Sutton's role at Affiliated Monitoring?
Rob Sutton is listed as Senior executive - Operations, Service, Sales, and Customer Success specializing in transforming the customer experience at Affiliated Monitoring.
What is Rob Sutton's email address?
AeroLeads has found 1 work email signal at @affiliated.com for Rob Sutton at Affiliated Monitoring.
What is Rob Sutton's phone number?
AeroLeads has found 2 phone signal(s) with area code 732 for Rob Sutton at Affiliated Monitoring.
Where is Rob Sutton based?
Rob Sutton is based in Hillsborough, New Jersey, United States while working with Affiliated Monitoring.
What companies has Rob Sutton worked for?
Rob Sutton has worked for Affiliated Monitoring, Therapy Brands, Vonage, Aig, and Cingular Wireless.
Who are Rob Sutton's colleagues at Affiliated Monitoring?
Rob Sutton's colleagues at Affiliated Monitoring include Jesus Morales, Shah Sarker, Chelsea Milton, Faizan Iqbal, and Virgen Velez.
How can I contact Rob Sutton?
You can use AeroLeads to view verified contact signals for Rob Sutton at Affiliated Monitoring, including work email, phone, and LinkedIn data when available.
What schools did Rob Sutton attend?
Rob Sutton holds Mba, Marketing from Rutgers University.
What skills is Rob Sutton known for?
Rob Sutton is listed with skills including Call Center, Business Process Re Engineering, Program Management, Business Intelligence, Contract Negotiation, Financial Analysis, Customer Experience, and Operations Management.
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