Processed medication orders, compounded oral solutions, prepackaged bulk medications, compounded IV mixtures, maintained drug inventories as well as other tasks in the support and care of inpatient clients.

* Provided central deployment and support of mid-range systems, database services and network connectivity of 400 mid-range systems spanning multiple datacenters. * Worked directly with development, support and operations organizations to provide hardware and software support of new and existing applications. * Managed a $20M budget for internal and outsourced IT services. * Responsible for technology strategy, hardware and software asset management, business continuity recovery planning and testing. * Responsible for the management of contract deliverables, compliance, problem and change escalations. * Worked directly with vendors and PMO organization to negotiate vendor hardware, software and support contracts.______________________Skills/Qualifications: Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback

* Provided centralized premise asset management, budget management and technology roadmaps for employee workstations and LAN Infrastructure. * Worked directly with vendors and negotiated hardware and software costs, break/fix procedures, loading of software builds on new and re-deployed assets, and hardware disposals. * Standardized employee workstation hardware and software configurations, quality assurance testing, shipping and retrievals. * Provided support of all LAN Data and Print Servers, wiring, hubs, bridges and routers across multiple sites.* Formed and managed centralized development and support teams; one team to develop system automation and monitoring tools for 59 mainframe systems and a second team responsible for the architecture, implementation and support of an integrated LAN-based Call Management platform. * Provided automation and tools resulting in improved application/system availability, improved 1st call reporting, tracking and incident resolution, improved End User service delivery, enhanced Agent productivity and expense reduction.