Thin Thin Email & Phone Number

Singapore

Singapore

Downtown Core, Singapore

Singapore

Singapore

Client Manager – Government/ Education/ Healthcare (Promotion) | 2018Senior Enterprise Account Manager (Promotion) | 2017Enterprise Account Manager | 2016• Manage key strategic accounts.• Continuous upsell and identify new opportunities from existing clients.• Strategize win-win proposals & presentations for customer working committee and C-Level executives.• Collaborate with internal teams from marketing, solutions & services, and support to propose suitable solution based on customers’ requirements.• Relationship building with customers to gain insight of their plans and directions.• Negotiate and prepare contracts.• Resolve billing related issues.

Singapore

• Lead and supervise a team of Sales Executives.• Assist the Sales Executives to achieve their target and resolve post-sales issues.• Manage companies’ key accounts.• Establish close working relationships with the Marketing and Operations Teams to identify potential opportunities and excellence customer experience.

Singapore

• Ensure on-time renewal for all support contracts and warranty conversion.• Continuous upsell to existing customers on their support requirements, service level commitment, scope of work and contract terms and conditions.• Identify new upgrade or expansion plans from existing customers and pass on to the enterprise team.• Hunt for new customers or sites.• Ensure prompt billing, monitor and review outstanding debts to minimize risk of possible bad debts.

Singapore

• Account managed a project of budget SGD36 million for IDA.• Develop new customer base and pipeline to expand company's business and revenue.• Identify and pursue sales leads and grow existing services to meet assigned revenue targets.• Upsell within existing projects to increase project revenue and profit margins.• Develop new partnerships with product vendors, to increase viable businesses and services.• Added responsibility: Prepare and assist in budget reporting for Singapore and South East Asia.

Singapore

• Accountable for the growth in sales revenue, identify new opportunities through new and existing customers.• Collaborate with team (Product Marketing and technical) and prepare trade shows to potential customers.• Customer relationship building through constant communications and meetings, to be more constantly updated with customers’ business directions or change in organization.• Reported to General Manager and assisted him to follow up on new potential leads and managed key customers.• Handle full turn-key projects, government and commercial, from proof-of-concept to actual field deployment.

Bachelor Of Science, Business Management

Diploma In Quality Engineering