- Gathering requirements from client- Tracking the project timeline - Writing and reviewing an Functional Specification and operation manual with team- Drawing mock-up screen by using illustrator and create screen flow for mobile application- Work closely with developers for giving more information about requirementsBusiness Analysts (Current Role) at LH Bank - Join a meeting with Business User team to discuss on requirements, present a prototype and update project… Show more - Gathering requirements from client- Tracking the project timeline - Writing and reviewing an Functional Specification and operation manual with team- Drawing mock-up screen by using illustrator and create screen flow for mobile application- Work closely with developers for giving more information about requirementsBusiness Analysts (Current Role) at LH Bank - Join a meeting with Business User team to discuss on requirements, present a prototype and update project timeline- Gathering and analysts the requirements- Write the functional specification documents- Work on UI/UX design by using Adobe XD and illustrator- Work closely with developers to give all requirement details Show less

- Assisted team project with job work for tracking & reporting overall progress and assist Project Managers as needed.- Manage email, scheduling meetings, meeting report, preparing correspondence and documents. Answering and dealing with an incoming and outgoing telephone. - Effectively and accurately communicate relevant project information to the client and project team

• Taking care of management’s schedule / Meeting / Appointments. • Take a minutes of all meeting • Handling incoming and outgoing documents for Management. • Supporting and doing for all management’s expense (recording and clearing). • Coordinate with other functional departments • Researching and preparing marketing data for analysis

- Directing passengers to find their way around the airport - Resolving customer requests and question - Handle and resolve customer complaints - Communicate and coordinate with internal departments