Thiri Oo Email & Phone Number

Yangon, Mm

Working closely with 20+ sales teams globally by supporting, problem solving, training, and evaluating to ensure delivering exceptional sales experience as well as to achieve sales goals. Designing training modules, working procedures and manuals to deliver consistency across networks globally.

Myanmar

I worked closely with 20+ sales teams globally by supporting, problem solving, training, and evaluating to ensure we deliver exceptional sales experience to our internal and external customers as well as to achieve monthly and yearly sales targets.

Myanmar

I worked closely with Global Systems Manager to roll out 'Travel Studio System' by injecting sales related procedures at the initial implementation stage of the system, training new users in persons or remotely within our network of 20+ globally operating & sales offices, providing general supports and guidance across the network.

Myanmar

- Grow sales and profitability of the team.- Effectively lead, coach and develop sales executives.- Drive sales increase in the business and team members to succeed.- Set sales goals / deadlines on a daily basis.- Inspire and motivate team members to achieve sales results and personal results by assisting team members to set and achieve their own goals.- Create an environment for success.- Lead by example in behavior, attitude and sales performance.- Demonstrate a strong knowledge of the features and benefits of all core products.- Make confident recommendations to customers, providing them with the product/s that suits and fulfills their needs.- Identify product knowledge gaps of team members and arrange training accordingly.

Myanmar

- Manage the sales team of 10+ executives and admin staff, ensuring all are handled in a professional and efficient way- Oversee all the enquiries from customer and client to assign tasks to the sales team on a daily basis- Save a record for the daily works assigned on an individual basis and monitoring the whole process to ensure that the product is delivered to customer on time or to meet deadlines- Handle series, MICE and group bookings- Develop and implement strategic sales plans and drive sales team forward to increase sales and conversions- Produce detailed tour programs and itineraries for new products- Crosscheck pricing, invoices, and services ahead of tour operating date- Prepare and submit monthly sales report and projections to management, including monthly projection number of pax- Stay up-to- date with new and existing products, including discussion and negotiation with the suppliers- Monitor competitor products, sales and marketing activities

Myanmar

- Responding the clients enquiries and discussing the services required- Providing the necessary detailed information- Arranging and determining the itineraries- Preparing the costings and new products including FITs and group travels for worldwide brands- Delivering the quotation with excellent customer service- Revising the costings and quotation upon changes requested by customer, if any- Preparing and sending out the invoices- Chasing up with the customer payments with Finance Department- Passing and taking care of clients’ detailed information to Reservation Team and Operations Team- Following up the Reservation Team to ensure all the services are booked- Dealing with the suppliers to chase data needed for specific regions- Informing the updated booking status of each tour and finding the best alternates due to theunavailability, if needed- Working with Operations Team to solve problems for ongoing tours, if any- Chasing up with the clients’ feedback

Myanmar

- Arranging tour programs- Calculating the cost for a tour- Liaising with the customers, hotels, airlines, tour guides and car rental to arrange a tour all over the country- Communicate with customers, solving problems and handling customers’ complaints- Preparing Visa on arrival for customers when needed- Interacting with individuals from Ministry of Hotel and Tourism for travel permission when needed- Collecting payment from customers- Following up clients’ feedback

Myanmar

- Managing and inspecting of the daily cash book- Maintaining record for cash ins and outs- Handling overall cash flow- Preparing monthly cash flow report- Assisting Director of Operations in preparation of the photo exhibitions- Providing additional assistance to Director of Operation for specific workshops, scholarship programs and photo projects supported by Myanmar Deitta