Experienced Information Technology Support Specialist with a demonstrated history of working in the information technology and services industry. Skilled in IT Tech support,Network, Management Information Systems (MIS), Visual Basic for Applications (VBA). Strong information technology professional with a MCA focused in Computer Applications and Technical support from Bharathidasan University.
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It Support SpecialistWahaj Boulevard Hotel Oct 2017 - Jan 2021Kuwait-Setting up and maintaining computer software and hardware for Team Members.-Providing daytoday support for all internal hotel IT systems and users, minimizing any system outages-Handling, efficiently and completely, IT issues that arise-Direct, set up, maintain, and monitor property servers including backups, property LAN performance, telecom systems, and workstations.-Collaborating with all vendors to ensure the timely resolution of IT issues.-Using networkmonitoring tools to perform periodic health check of systems.-Watching and solving problems related to the entire communications system toresolve if problem is telephone hardware or cable.-Testing and evaluating hardware and software to figure out efficiency, reliability,and compatibility with existing systems.-Performing preventative maintenance and minor equipment repairs whilefacilitating correction-Researching and identifying business opportunities for technology. This includesreporting, findings and conclusions to upper management.-Preparing a status report of all activities in the hotels as requested.-Working within the defined IT budgets.-Identifying and ensuring all hotel data has ownership and accountability withinthe organization.-Communicating Status, Risks, Opportunities to GM, hotel Management-Carrying out any other reasonable duties and responsibilities as assigned.-Support for software, network and OS.-System Analyst Work-Using VB.NET, ASP.NET , SQL Server 2012 for system development purpose as per requirement-Support for IP Camera(Milesight), IP Phones -Installation(Yealink), Configuration-Configuring and managing Wifi APs (Draytek)-HP Server installation and configurations.-Hospitality software Micros - Opera Support-Purchasing computer peripherals-Network printer - FAX - configuration and troubleshootings-IT Store inventory management-Fortinet firewall setup and creating firewall rules
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It AdministratorNvt Quality Build Solutions Pvt.Ltd Dec 2014 - Jan 2016BangaloreAll System administrative activities.Administrative work for E-commerce websiteWriting code in VB.NET.Worked in Magento in E-commerce ToolTaking product informations from Internet and uploading product informations in web site with images.Image corrections.
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Technical Support EngineerFuture Focus Infotech Jun 2011 - Jan 2014Ibm India Pvt Ltd, BangaloreTroubleshooting and resolving hardware, connection, printer and software issues· Monitoring and removing virus, spyware, and other non-authorized software· Replacing printer parts and equipment· Maintaining daily tape backup.· Experience on TSRM Ticketing tool· Daily report preparation.· Troubleshooting and resolving all problems encountered with hardware andSoftware. Escalating requests to the appropriate party, as needed.· Giving the Remote Technical support to user. And this site consists of differentlocations with 20000+ users· Creating of Images (Windows Operating System)· Updating security patches and implementing security policies for the workstations.(Firewall and Anti-Virus).· Installing, configuring and troubleshooting Lotus notes 8.5.3· Configuring of AT & T, Wireless, VPN .· Implementing WST , which is a tool to check the security standard for system.· Taking Care of day-to-day tickets and ensuring all calls are closed with in SLA.· Installation of latest Encryption tool such as PGP· Troubleshooting of windows XP, windows 7, Network issues. Deploying images.· Support for Linux.· Installation, maintenance and support User-end devices such as Desktops, Laptops,Printers, Data and Voice Network· System administrative tasks· Technical support for Linux , troubleshooting· Installation and support for Ms office 2003, 2010, Adobe Products, MS Visio, MsProject, Outlook 2010· Server 2008 Installation -
Desktop Support EngineerAlp Consultancy Limited Mar 2010 - May 2011Ibm India Pvt.Ltd, BangaloreConfiguring MS-Outlook for mailing, installing the required software for new users.· Managing and maintaining more than 300 computers in AD environment· Working on 5 domains - creating user accounts and applying policies· Writing Scripts - WMI Scripts· Generating and maintaining MBSA report, server disk space, printer checklist,domain Controller performance etc. reports.· Mozilla thunderbird Installation and configuration· Updating the AVG Antivirus.· Installing, Configuration and troubleshooting of Network Printers.· Providing maintenance service to clients.· Installation of Windows Xp, Windows 2000, 2003 and any other software.· Maintain all hardware & Upgrade whenever necessary to clients and customer'saccording to their needs.· Assembling, Maintaining and troubleshooting of PC's.
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System AdminVeetechnology Jul 2009 - Dec 2009Configuring MS-Outlook for mailing, installing the required software for new users.· Managing and maintaining more than 300 computers in AD environment· Working on 5 domains - creating user accounts and applying policies· Writing Scripts - WMI Scripts· Generating and maintaining MBSA report, server disk space, printer checklist,domain Controller performance etc. reports.· Mozilla thunderbird Installation and configuration· Updating the AVG Antivirus.· Installing, Configuration and troubleshooting of Network Printers.· Providing maintenance service to clients.· Installation of Windows Xp, Windows 2000, 2003 and any other software.· Maintain all hardware & Upgrade whenever necessary to clients and customer'saccording to their needs.· Assembling, Maintaining and troubleshooting of PC's. -
Technical Support ExecutiveFouress Inc, Bangalore Jan 2007 - Jun 2009Technical support Executive for Fouress Inc. Services includes Installation, configuration, troubleshooting based on requirement. The clients are in different locations in bangalore. It is like a field work. In each location I should to go on rotational basis. Managing and maitaining network structureTrouble shooting of Xp, Outlook Express etc..
Thirumurugan S Education Details
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Grade A
Frequently Asked Questions about Thirumurugan S
What is Thirumurugan S's role at the current company?
Thirumurugan S's current role is IT Support Engineer.
What schools did Thirumurugan S attend?
Thirumurugan S attended Bharathidasan University.
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Thirumurugan S
Experienced Real Estate Sales Professional | Results-Driven | Driving Growth & Building Relationships In Residential Markets | Maximizing Revenue Through Strategic Sales & Client Engagement.Chennai
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