- Maintained records of incoming and outgoing certified mail.- Bundled, labeled, and routed mails and parcels to designated areas, depending ondestinations and according to established procedures and deadlines.- Communicated with other locations via Email using Outlook.- Scanned and entered mail information into the SAP Inventory system using RF scanner- Created detailed statements and submitted to postal service clerk for final processing.- Maintained and updated company address records, re-address in case of incomplete address.- Executed general office duties: filing, scanning, mail processing, and data entry- Created and modified documents using Microsoft Excel and Word- Filed and arranged reports and information in the correct places.- Performed other duties as assigned

- Maintained accounts receivable documentation electronically.- Processed vendor invoices and payments in Quickbooks- Accounts Receivable: applied customer payments, bank deposits, collections and providedassistance with resolving customer balance issues using Quickbooks.- Imported and exported data from text files, saved queries, or databases; used automaticoutlining, inserted subtotals, created advanced filters, and used database functions.- Created pivot tables and charts using worksheet data and external resources, modified pivottables, sorted items and group data, and refreshed and formatted pivot tables.- Compared data with source documents and re-entered data in verification format to detecterrors- Formatted spreadsheets and workbooks for print, document reproduction, and presentations.- Performed data manipulation, transformation, and cleansing.

- Identified areas for improvement in policies, procedures, and business processes anddelivered strategic recommendations to senior management on key issues.- Facilitated development of office operations manual; trained new administrative personnel.- Prepared invoices on a daily basis and organized and tracked purchase orders.- Answered phones, greeted and helped customers with queries and resolve basic concerns.- Provided customer service to walk-in visitors at the office.- Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects inaddition to primary office administration responsibilities.- Created spreadsheet data for various purposes as required by the management.