Jonathan Suarez Email & Phone Number

New York, Ny, Us

Richmond Hill, Queens, Ny

- Ensured proper Compliance in accordance with Federal, State and local requirements at multiple properties in regards to the applicable affordable housing program- Collected and reviewed housing applications and income documentation to determine tenant eligibility- Completed initial Tenant Income Certifications (TIC) and submitted housing applications to required regulatory agencies- Contacted tenants to address, complete, and correct annual re-certifications

Richmond Hill, Queens, Ny

- Trained to perform the responsibilities of the Resident Selection Coordinator, including screening, reviewing qualifications and final selection of tenants into affordable housing units throughout NYC- Received instruction from Department Managers in Initials, Re-rentals, and Compliance in processes ancillary to my internship role

Brooklyn, New York, United States

- Developed proficiency in software programs including MS Excel, MS Word, Google Docs and Google Sheets.- Grew career-specific acumen in NYC Affordable Housing, Tenant Marketing & Compliance, and Fair Housing through instruction from representatives with the Dept. of Housing & Preservation Development, and the NYC Commission on Human Rights.

Elmhurst, Queens, New York

- Performed in a leadership role while executing the training and development of internal leadership candidates. Built and maintained excellence in customer service and visual standards while controlling expenses like payroll, shrink, and supplies.- Ensured safe re-opening and continued operations by rallying the team to embrace revised store operations procedures and standards due to the impact of COVID-19.

New York, New York

- Oversaw location administrative functions in a staff of 25 associates including HR, training, scheduling, payroll, clerical, and cash handling. Handled facility and equipment issues. - Trained and coached 5+ associates promoted to Assistant Manager or Receiver roles.- Supported community arts clubs and programs by reaching out to community-based instructors throughout Union Square to ensure availability of needed supplies.

Queens, New York, United States

- Turned two locations with high inventory loss, Astoria and Jackson Heights, into operations that achieved some of the lowest year-over-year loss levels in the 15-store Queens, NY group. - Led Jackson Heights team to achieve #1 in survey-to-transaction customer service performance numerous weeks.