Software Engineer
CurrentOTORide- Modifying the vehicle-sharing and fleet management platform as per the best practices and latest trends in the micromobility industry, raising client satisfaction and increasing client acquisition worldwide, resulting in an increase in revenue.- Developed a multitude of features for the platform, serving tens of thousands of riders per day and more than a hundred thousand riders overall.- Integrated numerous payment gateways.- Implemented various payment flows for different payment gateways and improved the refund service to facilitate performing multiple card refunds for a single invoice.- Integrated numerous SMS gateways.- Optimized frequently accessed APIs which reduced the response times by 50% to 85%, drastically decreasing server load and cost.- Optimized frequently accessed APIs such that the increase in response time with respect to the increase in the number of fetched records became minimal and non-linear. As such, the response times remain reasonably low even if the number of records are increased 10 times, increasing scalability.- Optimized the task queues by implementing efficient scheduling and algorithms for determining the optimal ETA, which minimized redundant task calls and drastically reduced worker cost.- Migrated storing logs in the database to Elasticsearch.Magnus AI (Beta)- Implemented various core features for the content-writing AI assistant platform which also powers OTORide's experimental chatbot assistant.- Identified and provided solutions for issues regarding the AI prompt engineering of the chatbots.- Implemented Workspaces.- Implemented the payment cycle for subscriptions using Stripe.- Implemented social authentication via Google using OAuth2.- Implemented integrating the following platforms for automatic smart replies by the AI assistant: WhatsApp, Messenger, Instagram, Twilio, Telegram.- Zapier integration for automated leads acquisition on Slack via the chatbot assistant.
