Performed removal of malware on computers upon detection, at the National University Hospital. Updated heuristics definitions daily. Worked with Integrated Health Information Systems (IHIS) to identify and purge potential security risks found on client computers.

Ensured continual uptime of computers controlling automated motorcycle clearance lanes at Tuas and Woodlands Land checkpoints. Replaced faulty hardware (e.g., Kinect, RFID readers, MSI CUBI). General computer troubleshooting.

Oversaw the conversion of all physical application forms into Web forms. Provided ad-hoc Level 1 support to staff. Deployed new laptops to new staff.