Timothy Hisey Email & Phone Number

Performance-driven, action-oriented, strategic, and process-focused professional backed by strong educational background, showcasing 15+ years of experience and proven record in all facets of healthcare facility, clinical operations, program and project management, access management, performance evaluation, strategic/business planning, key metrics tracking, training & mentoring, data analysis, template development, strategic planning, information systems management, budgeting/forecasting, and records management. He is skilled in supporting diverse teams, dealing with customer inquiries, collaborating cross-functionally with staff, doctors, nurses, patients and administrative personnel while resolving complex issues. He offers extensive experience in exercising excellent communication and leadership skills in connecting people and building impactful patient experience strategies while leveraging deep insights regarding leadership best practices, including team management and programs management.Throughout my career, I have a proven record in guiding providers in conducting outpatient visits, supporting clinical operations, aligning appointment supply with patient demand, assessing business activities and clinical product lines, handling various product lines, and supporting leadership in management decisions. I provide administrative program direction to all ambulatory care services, including review, evaluation, and evidence-based recommendations, as well as developing flexibility in operations and cost-effective approaches, along with overseeing evaluation of outpatient care, patient feedback for access and quality measures at medical centers, while scheduling and coordinating key activities and resources.I exhibit decisive and collaborative leadership, building high-performance teams, addressing under-performing businesses, and elevating top/bottom-line growth. I utilize strategic-level understanding regarding operational functions to ignite performance, drive operational improvements, lower expenses, and produce significant results while demonstrating proficiency in optimizing operations efficiency through best practices and effective strategy development.I have increased value through premium healthcare planning, and delivering insightful recommendations to support executive-level decision-making. I have achieved compliance with applicable laws, rules, and regulations, applying ethical judgment regarding personal behavior, conduct, and healthcare practices while escalating, managing, and reporting issues with transparency.

Listed skills include Leadership, Team Building, Documentation Handling, Practice Management, and 38 others.