• SandollCloud PC Web Platform Enhancement Project 2.0◦ Duration: April 2023 – September 2023 (6 months)◦ Responsibilities: Analyzed PC website performance and planned services◦ Achievements: Defined user behavior patterns on the PC website; integrated research results from Sandoll’s Font Research into filter functionality• SandollCloud Platform Performance Analysis◦ Duration: July 2023 – September 2023 (2 months)◦ Responsibilities: Analyzed the average period of… Show more • SandollCloud PC Web Platform Enhancement Project 2.0◦ Duration: April 2023 – September 2023 (6 months)◦ Responsibilities: Analyzed PC website performance and planned services◦ Achievements: Defined user behavior patterns on the PC website; integrated research results from Sandoll’s Font Research into filter functionality• SandollCloud Platform Performance Analysis◦ Duration: July 2023 – September 2023 (2 months)◦ Responsibilities: Analyzed the average period of conversion from free fonts to paid fonts and conducted retention analysis◦ Achievements: Established a foundation for PC paid customer membership; laid the groundwork for a tier-based marketing strategy• SandollCloud Platform Customer Analysis and Segmentation◦ Duration: July 2023 – September 2023 (2 months)◦ Responsibilities: Conducted RFM analysis and clustering for paid customers on the PC platform◦ Achievements: Established a membership system for PC paid customers; laid the foundation for a tier-based marketing strategy• Sandoll Admin Mobile Product Asset Packaging Automation Project◦ Duration: February 2023 – April 2023 (2 months)◦ Responsibilities: Defined problems, planned services, conducted QA testing, and wrote policy documents◦ Achievements: Recorded zero instances of missing mobile fonts; improved mobile product operation protocol and prevented app update delays• SandollCloud iOS App Operations◦ Duration: July 2022 – January 2023 (7 months)◦ Responsibilities: Communicated with content providers, planned products, managed content creation and maintenance, handled app version management, applied for app reviews and distribution, conducted VoC analysis, and analyzed sales data◦ Achievements: Achieved a 57% increase in sales during the managed period Show less

• 카카오워크 SNS 캠페인 ◦ 2020.10 ~ 2021.01, 4개월 ◦ 경쟁사 콘텐츠 리서치, 카카오워크 콘텐츠 기획, 결과물 검수, 게시물 작성 및 업로드 ◦ 성과: 인스타그램 바이오 경로 다운로드 페이지 이동 약 2만건 기록, 업로드 주기 다운로드 추적 결과 다운로드율 1~2% 향상