Senior Manager, Lifecycle Marketing
CurrentAt FloSports, I lead lifecycle marketing strategies that create seamless, data-driven, and personalized customer experiences. My work spans email, push notifications, in-app banners, and web platforms, uniting creativity and analytics to drive meaningful engagement and deepen connections with FloSports’ 20+ unique sports verticals. Collaborating across teams, I focus on optimizing every touchpoint to deliver value, enhance loyalty, and accelerate growth.Core Responsibilities and Highlights:➥ Accountable for generating incremental revenue through lifecycle campaigns, sustaining quarterly subscription growth since arriving.➥ Developed and implemented a comprehensive customer lifecycle experimentation roadmap, with patterned increases in both engagement and CVR.➥ Leading collaboration across Product, Engineering, Product Marketing, Design, and Business Intelligence to execute high-impact, multi-channel marketing campaigns aligned with company growth goals.➥ Spearheading the development of company-first onboarding processes and scalable tactics to deliver seamless subscriber journeys and long-term loyalty.➥ Activating on our available data insights with real-time audience trends to inform our marketing strategies, driving key growth initiatives, marquee sporting events, and higher subscriber LTV.By authoring strategies that connect passionate fans to the sports they love and turning data into action, I get to bring big ideas to life every day. It's not just about driving results—it's about creating experiences that make our audience (and myself) excited to be part of FloSports.