• Created designs for various clients, including logos, brochures, flyers, social media graphics, and website layouts resulting in a 25% increase in brand awareness.• Developed responsive websites using HTML, CSS, and JavaScript, resulting in a 20% increase in website traffic and a 15% increase in online sales for clients. • Worked collaboratively with clients to understand their design needs and preferences, resulting in a 100% client satisfaction rate.• Managed multiple projects simultaneously and delivered high-quality work within tight deadlines.• Proficient in various photography techniques, including portrait, landscape, and event photography. • Photographed weddings, corporate events, concerts, and other special occasions.

• Spearheaded social media strategy, development and management of Galbraith Family Law's social media ecosystem, crafting compelling content and fostering meaningful engagement. • Grew following by 40% and boosted organic reach by 30%, amplifying brand visibility and fostering a community of loyal advocates. • Managed email campaigns, achieving an average open rate of 25% and a click-through rate of 10%, surpassing industry benchmarks by 5%.• Administered CRM for data analysis, lead gen, and follow-up, boosting lead conversion by 20% and enhancing client retention by 15%. • Implemented cost-saving measures, reducing monthly marketing expenditure from $35,000+ to $12,500 while maintaining or improving ROI.• Orchestrated highly effective PPC campaigns in collaboration with third-party vendors, optimizing conversion rates and ROI to exceed targets. • Leveraged analytics and data-driven insights to refine marketing strategies, ensuring alignment with business objectives and maximizing efficiency.

• Promptly handled customer support calls and addressed concerns about facilities, product mishaps, offers, and shipping per day with 95% customer satisfaction rate.• Streamlined software used by the company to be able to communicate effectively with incoming inquiries as well as ship and track packages • Generated Daily KPI reports on customer orders and shipments from over 20 different facilities while maintaining a great relationship with transportation companies• Guided the Supply Chain team by providing accurate fact-based data needed to procure, produce, and consistently meet customer and consumer demand

• Conducted market research to identify consumer requirements, habits, and trends, resulting in a 30% increase in consumer engagement on social media channels.• Collaborated with marketing and other professionals to coordinate brand awareness and marketing efforts, resulting in a 5% increase in customer loyalty. • Assisted in developing and executing creative marketing campaigns, resulting in a 25% increase in website traffic and a 20% increase in lead generation.• Planned and executed initiatives to reach the target audience through appropriate channels, resulting in a 15% increase in email open rates.• Demonstrated expertise in content development and optimization by creating and publishing weekly blog posts, resulting in a 15% increase in website traffic.• Curated the space and member engagement, spearhead community outreach campaigns and host events within the space.

• Conceptualized and designed print pieces for stakeholders in various departments of a non-profit organization with over 100 employees and volunteers.• Developed and executed comprehensive communication plans to promote brand awareness and drive business growth, resulting in a 25% increase in website traffic and a 30% increase in social media engagement • Managed the company's website, ensuring content is up-to-date and relevant, resulting in a 40% increase in website traffic• Produced and managed content for internal and external communications, including newsletters, email campaigns, and other marketing materials, resulting in a 25% increase in email open rates • Provided pre and post production work for over 400 shorts, interviews, and weekly announcement videos as well as weekly podcasts• Created and managed budgets of $75K+ with 40+ event clients through excellent customer service and execution of flawless events

• Acquired, arranged and developed training process manuals, guidelines or course materials such as PowerPoints; administrator participant engagement of 70% at launch.• Installed and conducted minor repairs to 50 hardware, 40 software and 100 peripheral equipment according to OEM design and installation standards • Assisted with the implementation of city-wide call accounting system with IP telephone system• Managed CRM database, including troubleshooting, maintenance, updates and report generation• Coordinated and maintained communication between management and project teams located throughout the city to ensure smooth implementation of new systems