Svp, Global Head Of Operations
CurrentAs the Global Head of Operations at Firework, I lead the development and execution of operational strategies that support the growth and excellence of our video commerce platform. With a proven track record of building and scaling high-performing teams, I have successfully established and optimized operational structures, guidelines, and best practices that have contributed to the company's exponential growth. The operations team are across the world and provide live commerce strategy, consultation, activation, execution, and insight for customers in all categories.- Built the content function from 0 to 2 million videos and established operational structures in the global scale, guidelines, and best practices that contributed to the company's exponential growth- Led the successful launch of our live shopping experience and drove the execution of global customers' livestream events- Developed and established product operations functions and business intelligence units to support continuous business growth and optimize operational efficiency