Joshua Carter Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.Recent Awards:America's 100 Most Loved Workplaces 2022 in NewsweekForbes Cloud 100 (5 consecutive years)Only company named a leader in both The Forrester Wave™: Sales Engagement Platforms, Q3 2022 and The Forrester Wave™: Revenue Operations and Intelligence, Q1 2022

Austin, Texas, United States

As Subsplash’s inaugural Manager of Customer Success, I built and implemented the infrastructure that allowed the CSM team to succeed and scale in a rapidly growing company. I set and tracked KPIs, built compensation plans, implemented client segmentation strategies, created employee growth paths, and relocated to Austin to build a new team and office in the middle of the pandemic.Starting with a team of 3 (including myself), I have grown the department to 24, introduced paths for career development, implemented client-tiering strategies, created a website for initial and on-going training, and help implement softwares like Outreach and Salesforce to help streamline workflows and add and retain revenue. I was also relocated from Seattle to Austin to grow a new team and act as an ambassador for company culture. I have a deep passion for cultivating a collaborative and constructive team atmosphere in addition to creating delightful B2B customer experiences!

Seattle, Washington

The first of four CRMs hired to sell a new service and develop our department through trial, failing fast, and learning faster. This role requires expertise of platform, industry, creative consulting solutions. At its core, this is a sales role that requires hitting multiple KPI’s including cross-selling, up-selling, and retention.

Orange County, California Area

Running sales floor, creating customized, informative, and fun customer interactions, training new employees, and co-creating a specialized team that educated employees and customers how to navigate the intricate and ever-changing details of mobile phone purchases and choosing a network provider

Costa Mesa

Responsible for the training of new employees, financial management of my shifts, and food preparation requirements & food safety measures all on top of making great drinks and delivering amazing customer service.

La Mirada, California, United States

Co-coordinated, planned, and executed Biola's largest annual conference. I was responsible for leading & training teams of volunteers to ensure this week-long conference was set-up, run, and cleaned up within a span of 4 days.

Orange County, California Area

Developing long-standing customer base by cultivating a welcome “third-place” environment while delivering quality signature beverages. I am still in contact with some of my Starbucks customers to this day!