Katie Smith Email & Phone Number

Leicester, England, United Kingdom

Leicester

Leicester, Leicestershire, United Kingdom

My role focuses on delivering on-budget best in class social media campaigns and strategies across a wide of variety of sectors and business sizes. The role requires a very hands on approach to all aspects of projects, including pitching, training, and event speaking.

Regional Marketing Manager for the South West region racecourses which includes Cheltenham, Exeter, Warwick and Wincanton. I have progressed into this role from Regional Digital Marketing Executive. My role includes liaising with the Regional Head of Marketing to assist in the planning and implementation of the South West region's marketing plan. Managing ongoing relationships with existing digital service providers and agencies. Creating & monitoring various digital marketing campaigns… Show more Regional Marketing Manager for the South West region racecourses which includes Cheltenham, Exeter, Warwick and Wincanton. I have progressed into this role from Regional Digital Marketing Executive. My role includes liaising with the Regional Head of Marketing to assist in the planning and implementation of the South West region's marketing plan. Managing ongoing relationships with existing digital service providers and agencies. Creating & monitoring various digital marketing campaigns including PPC, display & social. Overall monitoring of each racecourse’s individual & event specific websites, totaling six. Recognised as the 'go-to' person for ticketing procedures & set up. Assisting with raceday operations of access control along with ticketing functions and raceday specific projects.Projects during employment include:- Guiding the SW regional team through the launch of a group wide website redesign. Including fulfillment and delivery of four websites for the SW region.- Leading the implementation of procedures and technology to streamline ticketing and access control while providing support to other racecourses within the group.- Led our team through the design, development and launch of a micro ticketing website focusing on The Festival at Cheltenham Racecourse.- Managed the creation, deign, implementation & development of tablet based menus within our exclusive restaurant based at Cheltenham Racecourse.- Liaise with our Media company to launch & drive our online marketing strategies for our four regional racecourses. Show less

Tewkesbury

Working as part of the PayChannel team, managing and processing the payments of unattended terminals and e-commerce websites. Ensuring that company procedures were followed to remain PCI compliance. Providing 24 hour remote assistance 7 days a week on a rota basis, supporting clients with technical issues that may arise with our on site equipment.My duties also included:- Commissioning new customers, coordinating and processing contracts.- Accessing the set up required for each… Show more Working as part of the PayChannel team, managing and processing the payments of unattended terminals and e-commerce websites. Ensuring that company procedures were followed to remain PCI compliance. Providing 24 hour remote assistance 7 days a week on a rota basis, supporting clients with technical issues that may arise with our on site equipment.My duties also included:- Commissioning new customers, coordinating and processing contracts.- Accessing the set up required for each new customer and building bespoke servers that were fit for purpose.- Coordinating the delivery and set up of equipment on site in the time frame agreed with the customer. Show less

Cambridge

Part-time work for a global clothing retailer to fund my degree studies. Duties include completing financial transactions, stockroom operations, shipment processing, personal shopping, shop floor merchandising, with a strong customer service focus. As an evening supervisor I was also requiredto provide training to new members of staff and complete end of day tasks such as counting and collating the day’s takings.